1-800-GOT-JUNK?, Rochester GJ
4.9/5
4.9 /5
1,075 Verified Reviews
2340 Brighton Henrietta Town Line Rd, Ste 16, Rochester, NY 14623, US
(585) 298-9600
1,075 Verified Reviews
5.0/5
5.0 /5
We highly recommend 1-800-Got Junk because their team is truly attentive, patient, and driven to understand and assist. Throughout our years working with Zeth Johnson, he has provided invaluable support during a time when we didn't know where else to turn. He consistently remembers us and empathizes with our situation. More recently, we had the pleasure of working with Brian Paige and Ray Paige for the first time, and they exceeded our expectations. They went above and beyond to ensure that our needs were met in a challenging situation. It is evident that they genuinely care about their customers and take pride in their work. Zeth Johnson, Brian and Ray Paige are all invaluable members of the company, and we are sincerely grateful for the exceptional service they provide.

5.0/5
5.0 /5
Ray and Brian are just wonderful! This is our third experience with the service and have been extremely pleased each time. The teams are personable, efficient and careful in the home.

5.0/5
5.0 /5
Tyler and Connor were polite, friendly, showed up on time, and removed our stuff in a very efficient and professional way. They did a great job.

5.0/5
5.0 /5
The guys today seriously went above and beyond to get the job done, and they were incredibly kind, professional, and excellent at their jobs. They were great at getting the job done quickly and efficiently, which was not easy given my own disorganized and frankly disaster-level mess of an apartment. They quickly identified a way to get the job done faster and in a more efficient way, which was both impressive and greatly appreciated as they were able to get everything done in a short amount of time. They were also very kind and respectful throughout the entire appointment, and I would happily hire any of the gentlemen who came to my job today for any future jobs. This is my fourth time using 1-800 GOT JUNK and I have always been so impressed by the quality of employees I've encountered and recommend them to anyone who needs their kind of services. Honestly, the MOST consistently excellent customer service and quality of service I have encountered in any company!!

5.0/5
5.0 /5
They moved bedroom furniture and relocated a file cabinet for a reasonable cost. They did not damage walls or doors during the removal of the furniture and were very professional and friendly.

4.0/5
4.0 /5
Workers were friendly, cooperative and efficient. Good representatives of company.

5.0/5
5.0 /5
The guy who came were professional, friendly, and efficient!

5.0/5
5.0 /5
The staff is very professional. NO pressure. Upfront pricing. A pleasure to work with

4.0/5
4.0 /5
Accommodating...polite...professional

5.0/5
5.0 /5
easy appointment set up, easy confirmation, easy pricing. Just plain easy. Well done!