For the amount of rent that coincides with the services that were told the building provides, they do not line up. The doormen are not very attentive and feel quite lazy. Every time there is a delivery, they ask to put it in the elevator rather than bring the delivery up (as we were told was the building's process). There also seems to be some trouble with processing packages as days can go by where we don't receive packages even though we receive shipping confirmations of deliveries. When following up with the staff, there is often an attitude or dismissiveness in helping locate the package. The door staff often come off extremely overwhelmed.

I have an infestation of bugs in the kitchen, 5 different kinds. I had to wait 6 days for the exterminator because he only comes on Wednesdays.They were in my dishwasher, on my counters, cabinets floors, all over.

There is inadequate doormen and the building lobby is sloppy filled with people’s clothes shirts and Amazon packages

Wonderful building wonderful staff

The need to have A-line kitchen hot water line turned on after maintenance. Over the years I have always had to call to have it turned on. Curiousity wonders why other tenants don’t question no hot water. This has been a problem over the years.it took 2 calls, (2 days) and that was the 4th day of no hot water. Also realize it was over the weekend.

My daughter, Jill Goldberg would like to rent in a Rudin building. It has not been an easy experience . Hopefully, apartments will be available for herThank you, Ms.Glass

Rent increases too high

Elevators are slowest that I have I n 63 yrs living in apartments in nyc

we selected this lease last summer due to changes in our family’s plans: we learned last summer that we are closer to the top of the wait list for a unit in the senior community we have long planned on moving to one day. We can’t be renting an apartment in NYC when we do roll off the wait list.I do regard the concierge and porter service to be exemplary. I know no one other than my own NYC family and their friends (unlike my husband who has lots of college associates still) so the friendly demeanor and nice words and humor that I can exchange with the front of house staff is very important. You know that even long-time new yorkers who live in your units, can be lonely as their peers pass away. The demeanor of the head of house is so important to keeping them engaged.

I requested the repair on December 22. The repair has not been done