The tap in the bathtub is leaking water and can't be turned off. The replacement valve that was put in is too tight to open. Nelson restored the old valve, but that is also too difficult to open and does not fully shut off the water. He said that he does not have an appropriate valve available. I assume I will need a plumber since water is being wasted, and bathing is not easy without leaving the tap on. The issue is definitely not resolved.
Anonymous
•
May 4, 2026
2.0/5
2.0/5
I don’t always get my questions answered
Anonymous
•
Apr 22, 2026
The building has inexplicably (and unacceptably) run out of the product designed to fix my problem. 🤷♀️🤦♀️
Anonymous
•
Apr 17, 2026
3.0/5
3.0/5
Kitchen Sink didn’t work (no water) for period of time. Maintenance request made around 3pm. Checked with front desk before 5pm to ask if someone would come and they said no all maintenance staff leaving now so would have to wait until next day. Luckily the sink issue resolved on its own but if it didn’t i would expect a higher sense of urgency for this type of request.
Anonymous
•
Dec 11, 2025
1.0/5
1.0/5
I was told you no longer provide fluorescent bulbs for kitchen ceiling light fixture. As this is part of existing unit in place at time of rental,this new “rule” is ridiculous. Is Rudin so broke that you can’t afford to buy lightbulbs?! I also was not told what size to purchase.
Anonymous
•
Nov 16, 2025
4.0/5
4.0/5
Maggie was wonderful, patient & very knowledgeable. We looked at 2 apartments in 300 E57th st.
Anonymous
•
Oct 19, 2025
1.0/5
1.0/5
Manager said window company lost their insurance and sent Nelson up with can of wd40. I’ve tried this but still can’t open windows due to hand arthritis. Drilon not aware that building does not have parts needed. After over a month’s wait I want to be informed when professional window company gets insurance back and can return to my apartment.Nancy Nelson- 13A
Anonymous
•
Oct 6, 2025
4.0/5
4.0/5
The building doesn’t have many “amenities”, other than the laundry room, but it’s very clean and well maintained.
The tap in the bathtub is leaking water and can't be turned off. The replacement valve that was put in is too tight to open. Nelson restored the old valve, but that is also too difficult to open and does not fully shut off the water. He said that he does not have an appropriate valve available. I assume I will need a plumber since water is being wasted, and bathing is not easy without leaving the tap on. The issue is definitely not resolved.
Anonymous
•
May 4, 2026
2.0/5
2.0/5
I don’t always get my questions answered
Anonymous
•
Apr 22, 2026
The building has inexplicably (and unacceptably) run out of the product designed to fix my problem. 🤷♀️🤦♀️
Anonymous
•
Apr 17, 2026
3.0/5
3.0/5
Kitchen Sink didn’t work (no water) for period of time. Maintenance request made around 3pm. Checked with front desk before 5pm to ask if someone would come and they said no all maintenance staff leaving now so would have to wait until next day. Luckily the sink issue resolved on its own but if it didn’t i would expect a higher sense of urgency for this type of request.
Anonymous
•
Dec 11, 2025
1.0/5
1.0/5
I was told you no longer provide fluorescent bulbs for kitchen ceiling light fixture. As this is part of existing unit in place at time of rental,this new “rule” is ridiculous. Is Rudin so broke that you can’t afford to buy lightbulbs?! I also was not told what size to purchase.
Anonymous
•
Nov 16, 2025
4.0/5
4.0/5
Maggie was wonderful, patient & very knowledgeable. We looked at 2 apartments in 300 E57th st.
Anonymous
•
Oct 19, 2025
1.0/5
1.0/5
Manager said window company lost their insurance and sent Nelson up with can of wd40. I’ve tried this but still can’t open windows due to hand arthritis. Drilon not aware that building does not have parts needed. After over a month’s wait I want to be informed when professional window company gets insurance back and can return to my apartment.Nancy Nelson- 13A
Anonymous
•
Oct 6, 2025
4.0/5
4.0/5
The building doesn’t have many “amenities”, other than the laundry room, but it’s very clean and well maintained.