46 Mitsubishi
4.5/5
4.5 /5
52 Verified Reviews
400 U.S. 46, Totowa, NJ 07512, US
(973) 321-1090
52 Verified Reviews
5.0/5
5.0 /5
Chris took his time and told me what I will need at so many miles on the vehicle. He explain everything that was going to happen while doing the maintenance on the car. The time exactly he was going to have the car. And always informed on what was going in with the vehicle.When I go for service explain everything that are going to do to the car before returning it to you from the minute you walk in.

3.0/5
3.0 /5
I came because my seatbelt was stuck in the door. They got my door open with minimal damage to the weather stripping, all good. The service recoveries to sell me $250 stripping, brakes, transmission fluid n flush, etc over $2000 worth of unnecessary services. He was pushy.The chairs are awfulOverall it’s ok but stop trying to sell me things I don’t need. He tried to sell me brakes. I only have 32,000 miles , when I told him they’re still good no squeaks grinding etc he’s like well you will start hearing that soon , again intimidating me but even when I do need brakes I’m not going to the dealer and pay $700!! Flush the trans. Again telling me if I don’t do it it will void the warranty etc. I don’t like that!!! I didn’t ask them to check these things. Just do what I came for and that’s it.Carol is sweet but slow.I don’t remember his name. He was friendly and courteous but extremely pushy , multiple times he tried to upsell. When I said no he started intimidating with telling us if we don’t have these services done it will void warranties and we’ll have to pay blah blah blah. He was pissing me off! I never go to the dealer for any repairs unless it’s a warranty item because they’re way too expensive. He was polite but a typical salesman. Dud not appreciate it.

4.0/5
4.0 /5
Very professional

5.0/5
5.0 /5
I have gotten the last 4-5 Mitsubishi automobiles with your dealer. I appreciate the service and oil changes.

3.0/5
3.0 /5
None

5.0/5
5.0 /5
Enjoyed the experience and the staff was very friendly and helpfulGreat service and very fast results they offered coffee and snacks got my car back in time and gave me a coupon for car wash

5.0/5
5.0 /5
Associates very pleasant and helpfulSteve service mgr pleasant professional and efficient.

1.0/5
1.0 /5
The seating area for service clients is small and not comfortableWarrenty Cancellation and RefundI've emailed a request fir Warrenty Cancellation and Refund in writing to Ali Firozvi, the finance manager, who has not responded to me or to the American Express dispute department. I have contacted the Attorney General to help recover the funds that were deceptively charged to me.You have an opportunity to make sure Mr. Ali Firozvi at Rt 46 MITSUBISHI submits my Warrenty Cancellation and issues a refund of $7,210.00 to my American Express credit card before I need to escalate to posting about Mitsubishi's scamming its customers on review websites.Nothing was explained. I didn't know what I was signing. The financial manager fraudulently misrepresented Mitsubishi's new car bumper to bumper warranty as something additional that needs to be purchased at the time of the new car purchase.I found out when I got home the day of the new car purchase that Mitsubishi's bumper to bumper warranty is free on new car purchases and that I had just been scammed by the financial manager out of $7,210.00Employee information is not listed on the website.A cancelation form for the extended warranty progeam is not available on the website.Contact information for the owner is not available.

5.0/5
5.0 /5
Location convenience.

4.0/5
4.0 /5
Jeff the service gentleman is great. Helpful and knowledgeable.