You never responded to my requests to reduce a $700 rent raise as you simultaneously cut back on building services! (From 18 to 14 people). Not fair business practice and I’m upset that you refused to answer.

Eloy Cabrera was promptly responsive yesterday. He said he would report what he observed about the oven to Randy Jaquez for him to decide if the problem is fixable or if the oven needs to be replaced. .

PLEASE PROVIDE A LOBBY, DESK CHAIR FOR OUR WONDERFUL DOORMEN STAFF TO BE SEATED DURING TIMES WHEN DOOR STAFF NOT OCCUPIED BY STABDARD DUTIES!

My husband's toilet always seems to have problems ate are fixed but only temporarily fixed. Recently my toilet has also had problems in flushing as the flushing never stops. Someone came and picked up the top and pushed some green plastic tubing. He said that piece needed to be replaced and/or cleaned as it was dirty. That was never done. It's working now but for how long?

I am not sure what you were referring to. If it is the washer and dryer then yes, Randy Jaquez came and emptied all the filters of the dryer so hopefully it will work when I use it but I haven't used it as of yet.

My dryer does not work. It's starts and then stops a few seconds later saying filter needs cleaning. This was checked and the filter did not need cleaning and this was tried several times the same thing all the time. And Johnny who was here said he would report that we needed a new dryer machine because this one is broken. And no one followed up and no one did anything.

It took a very long time to hear back from the leasing staff.

The incredible Team that look after all of us at 945 Fifth Avenue are absolutely as good as it gets! We are most Grateful. Donald, Juliana and Sebastian(16e)

The dryer machine is not working. The "clean filter" sign comes up but when checked the filter is clean.

Benjamin Frederique is an excellent ambassador Rudin. His demeanor was friendly, approachable, knowledgeable and professional. He was thoroughly knowledgeable and Made the application process, painless and seamless. A Great asset to your team!!