Because after I was with cubesmart for so many years, the prices went up so much. On top of that I had a problem with the manager
Verified User
•
May 15, 2026
5.0/5
5.0/5
Clean, professional, perfect storage place
Verified User
•
May 13, 2026
5.0/5
5.0/5
Roy helped me a lot.David
Verified User
•
May 11, 2026
1.0/5
1.0/5
When I arrived at the facility (4:00p) no one was at the front desk and the time posted on the door stated someone would return by 4:45p. In addition, the scheduler said a lock would be placed at the space (348). There was no lock so I had to go and buy one. The movers and I arrived at 4:00p. We waited until 4:50p and still no one showed up. We left the facility at 5:00p and still no one came. I would like to have a credit for the lock replacement and a credit for the space. I moved out of the unit last Saturday May 9, 2026. I found a better storage and I would like a refund.
Verified User
•
May 2, 2026
5.0/5
5.0/5
Roy was a great help in signing me up for my third storage unit at this location, answering all my questions and setting me at ease. David
Verified User
•
Apr 24, 2026
5.0/5
5.0/5
Convenient location, always clean, friendly staff
Verified User
•
Apr 22, 2026
4.0/5
4.0/5
Easy Access, clean environment, great customer service.
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
good customer service. very helpful. friendly.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
I want to emphasize that the manager at my storage cubesmart at Aspen Hill was always very friendly, polite, and courteous. My dissatifaction was that the rate increased too often and that the rte was too high. It did not make financial sence to continue paying sucha high rate for a such a small storage space. It was not affordable.
Because after I was with cubesmart for so many years, the prices went up so much. On top of that I had a problem with the manager
Verified User
•
May 15, 2026
5.0/5
5.0/5
Clean, professional, perfect storage place
Verified User
•
May 13, 2026
5.0/5
5.0/5
Roy helped me a lot.David
Verified User
•
May 11, 2026
1.0/5
1.0/5
When I arrived at the facility (4:00p) no one was at the front desk and the time posted on the door stated someone would return by 4:45p. In addition, the scheduler said a lock would be placed at the space (348). There was no lock so I had to go and buy one. The movers and I arrived at 4:00p. We waited until 4:50p and still no one showed up. We left the facility at 5:00p and still no one came. I would like to have a credit for the lock replacement and a credit for the space. I moved out of the unit last Saturday May 9, 2026. I found a better storage and I would like a refund.
Verified User
•
May 2, 2026
5.0/5
5.0/5
Roy was a great help in signing me up for my third storage unit at this location, answering all my questions and setting me at ease. David
Verified User
•
Apr 24, 2026
5.0/5
5.0/5
Convenient location, always clean, friendly staff
Verified User
•
Apr 22, 2026
4.0/5
4.0/5
Easy Access, clean environment, great customer service.
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
good customer service. very helpful. friendly.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
I want to emphasize that the manager at my storage cubesmart at Aspen Hill was always very friendly, polite, and courteous. My dissatifaction was that the rate increased too often and that the rte was too high. It did not make financial sence to continue paying sucha high rate for a such a small storage space. It was not affordable.