I started by shopping online. Very easy. I got quick responses to inquiries and a quick and reasonable price quote. I went to the dealership and quickly and painlessly finalized a lease for a TLX. Excellent lease incentives. While there I also discussed an upcoming lease end on my MDX and we negotiated a good deal on an MDX. I picked both up a few days later. Process was handled very efficiently. Everyone was friendly and very helpful throughout the process.
Tamara
•
Jun 4, 2020
5.0/5
5.0/5
Sean was a straight and honest and gave us the information we needed to make the best decision for us! This is our fourth TLX and we love it!!
David
•
Jun 3, 2020
5.0/5
5.0/5
Easy to buy a car
Robert
•
Jun 3, 2020
5.0/5
5.0/5
We dealt directly with Sean the General Manager due to their limited staffing during the lockdown. Despite being incredibly busy, all of our needs were met and the selection process/purchase transaction went smoothly. Sean even called me after the deal was finalized but before delivery with an in increase in one of the incentives and had me come back and re-sign the documentation. This reduced my payments $31. Great people and service is why this is our 5th RDX/MDX purchase from Acura of Rochester.
Alicia
•
Jun 1, 2020
5.0/5
5.0/5
I recently purchased my new MDX from ACura of Rochester! Those gentlemen worked their tails off to give me the best customer service. I appreciate all of their hard work and I highly recommend them to anyone looking to purchase their next new ride.
Patricia
•
May 29, 2020
5.0/5
5.0/5
No pushy salesperson. Very accommodating and followed up with everything I asked for. It was a very pleasant experience in buying a car.
James
•
May 25, 2020
5.0/5
5.0/5
Great vehicle, good team to work with during these tough times. Best Acura dealer in CNY.
Daniel
•
May 15, 2020
5.0/5
5.0/5
We couldn’t be happier with the sales staff during this purchase. Our salesman is very knowledgeable on the new tech we have on this vehicle. Appointments were timely and suited to our schedule, not theirs. This is our 4th Acura vehicle and certainly won’t be our last. We will be recommending the dealership to our friends and family.
Alexei
•
May 14, 2020
5.0/5
5.0/5
Amazing experience, Jeremy is the best. He took care of everything for me! Service was amazing. Acura treats you good!
I started by shopping online. Very easy. I got quick responses to inquiries and a quick and reasonable price quote. I went to the dealership and quickly and painlessly finalized a lease for a TLX. Excellent lease incentives. While there I also discussed an upcoming lease end on my MDX and we negotiated a good deal on an MDX. I picked both up a few days later. Process was handled very efficiently. Everyone was friendly and very helpful throughout the process.
Tamara
•
Jun 4, 2020
5.0/5
5.0/5
Sean was a straight and honest and gave us the information we needed to make the best decision for us! This is our fourth TLX and we love it!!
David
•
Jun 3, 2020
5.0/5
5.0/5
Easy to buy a car
Robert
•
Jun 3, 2020
5.0/5
5.0/5
We dealt directly with Sean the General Manager due to their limited staffing during the lockdown. Despite being incredibly busy, all of our needs were met and the selection process/purchase transaction went smoothly. Sean even called me after the deal was finalized but before delivery with an in increase in one of the incentives and had me come back and re-sign the documentation. This reduced my payments $31. Great people and service is why this is our 5th RDX/MDX purchase from Acura of Rochester.
Alicia
•
Jun 1, 2020
5.0/5
5.0/5
I recently purchased my new MDX from ACura of Rochester! Those gentlemen worked their tails off to give me the best customer service. I appreciate all of their hard work and I highly recommend them to anyone looking to purchase their next new ride.
Patricia
•
May 29, 2020
5.0/5
5.0/5
No pushy salesperson. Very accommodating and followed up with everything I asked for. It was a very pleasant experience in buying a car.
James
•
May 25, 2020
5.0/5
5.0/5
Great vehicle, good team to work with during these tough times. Best Acura dealer in CNY.
Daniel
•
May 15, 2020
5.0/5
5.0/5
We couldn’t be happier with the sales staff during this purchase. Our salesman is very knowledgeable on the new tech we have on this vehicle. Appointments were timely and suited to our schedule, not theirs. This is our 4th Acura vehicle and certainly won’t be our last. We will be recommending the dealership to our friends and family.
Alexei
•
May 14, 2020
5.0/5
5.0/5
Amazing experience, Jeremy is the best. He took care of everything for me! Service was amazing. Acura treats you good!