I paid for a diagnostic check of the vehicle. Right after I brought it home I had a check done at a local garage and codes showed issues with the rack. I knew it was handling poorly, which is actually why I wanted the check done, but you didn't find that problem, or several other minor issues I am aware that the vehicle has. I guess for almost $200, I was expecting a list of all the problems.
Kathy
•
Feb 10, 2026
3.0/5
3.0/5
1, Listen! I asked that the air filter be changed and when I checked it was not! 2. A free oil changed cost me almost 70 dollars.
Dawson
•
Dec 30, 2025
3.0/5
3.0/5
The wait time was long and the mechanic forgot my lug nut key and I had to drive an hour back to get it
Michael
•
Dec 4, 2025
1.0/5
1.0/5
More professional communication from your service writers is needed. My car was in the shop for three weeks with 10k bill and little communication. Service writer was rude when I picked up my vehicle and didn't seem to want to help. My vehicle was left dirty. Parts were left off. I was told vehicle was test driven 30 miles after repairs but according to the odometer that was a lie. I drove the vehicle home last night and found issues. I still haven't had a call back from the dealer as was told.
Debra
•
Nov 13, 2025
4.0/5
4.0/5
This is the first time after an oil change that I found several finger prints on the drivers side door & hood area. I'm peticular about my car & it was clean when I came in to the shop. I realize it's a black car which shows most everything. Maybe your mechanic needs to look over the car before he turns it over to customer. Thanks Debbie
Carl
•
Nov 10, 2025
3.0/5
3.0/5
Over priced. Next service will be at JIFFY LUBE or a local garage. Way to much for an oil change and a tire rotation.
I paid for a diagnostic check of the vehicle. Right after I brought it home I had a check done at a local garage and codes showed issues with the rack. I knew it was handling poorly, which is actually why I wanted the check done, but you didn't find that problem, or several other minor issues I am aware that the vehicle has. I guess for almost $200, I was expecting a list of all the problems.
Kathy
•
Feb 10, 2026
3.0/5
3.0/5
1, Listen! I asked that the air filter be changed and when I checked it was not! 2. A free oil changed cost me almost 70 dollars.
Dawson
•
Dec 30, 2025
3.0/5
3.0/5
The wait time was long and the mechanic forgot my lug nut key and I had to drive an hour back to get it
Michael
•
Dec 4, 2025
1.0/5
1.0/5
More professional communication from your service writers is needed. My car was in the shop for three weeks with 10k bill and little communication. Service writer was rude when I picked up my vehicle and didn't seem to want to help. My vehicle was left dirty. Parts were left off. I was told vehicle was test driven 30 miles after repairs but according to the odometer that was a lie. I drove the vehicle home last night and found issues. I still haven't had a call back from the dealer as was told.
Debra
•
Nov 13, 2025
4.0/5
4.0/5
This is the first time after an oil change that I found several finger prints on the drivers side door & hood area. I'm peticular about my car & it was clean when I came in to the shop. I realize it's a black car which shows most everything. Maybe your mechanic needs to look over the car before he turns it over to customer. Thanks Debbie
Carl
•
Nov 10, 2025
3.0/5
3.0/5
Over priced. Next service will be at JIFFY LUBE or a local garage. Way to much for an oil change and a tire rotation.