More professional communication from your service writers is needed. My car was in the shop for three weeks with 10k bill and little communication. Service writer was rude when I picked up my vehicle and didn't seem to want to help. My vehicle was left dirty. Parts were left off. I was told vehicle was test driven 30 miles after repairs but according to the odometer that was a lie. I drove the vehicle home last night and found issues. I still haven't had a call back from the dealer as was told.
Debra
•
Nov 13, 2025
4.0/5
4.0/5
This is the first time after an oil change that I found several finger prints on the drivers side door & hood area. I'm peticular about my car & it was clean when I came in to the shop. I realize it's a black car which shows most everything. Maybe your mechanic needs to look over the car before he turns it over to customer. Thanks Debbie
Carl
•
Nov 10, 2025
3.0/5
3.0/5
Over priced. Next service will be at JIFFY LUBE or a local garage. Way to much for an oil change and a tire rotation.
More professional communication from your service writers is needed. My car was in the shop for three weeks with 10k bill and little communication. Service writer was rude when I picked up my vehicle and didn't seem to want to help. My vehicle was left dirty. Parts were left off. I was told vehicle was test driven 30 miles after repairs but according to the odometer that was a lie. I drove the vehicle home last night and found issues. I still haven't had a call back from the dealer as was told.
Debra
•
Nov 13, 2025
4.0/5
4.0/5
This is the first time after an oil change that I found several finger prints on the drivers side door & hood area. I'm peticular about my car & it was clean when I came in to the shop. I realize it's a black car which shows most everything. Maybe your mechanic needs to look over the car before he turns it over to customer. Thanks Debbie
Carl
•
Nov 10, 2025
3.0/5
3.0/5
Over priced. Next service will be at JIFFY LUBE or a local garage. Way to much for an oil change and a tire rotation.