All maintenance done perfect and the counter manager was efficient and he also let me know as soon as everything was done. The only thing is I would like to get a front license plate put on. I requested that and they couldn’t do it this time.

Tech over looked a plug that was disconnected from the ac module. Car was taken to James Auto and plugged back in at no charge.

Nothing. Good interaction.

After spending over $800 I would have expected all my fluids to be checked. My windshield wiper fluid is empty. Trivial but my expectations from Acura are higher

Perhaps a lower price for diagnostic fee

Listen to customer and address the initial concern and not add other things not requested. I was informed of the repair after it was completed without my permission for which I am now responsible for payment. Sleezy business practice.

I think the service people meet you at your car, get ypu checked in. When you pick up your car it would have been nice to have it close rather than way out in the parking area. I felt like it was an upscale.

I’ve been having my vehicle serviced here for almost 3 years and on my last transaction which was over 3000 dollars I was never given a military discount. I was never even offered a military discount when they know I’m an active duty service member. So I have 3 years of transactions that I could’ve saved money on that cannot be retroactively discounted

Pretty sure I was overcharged. I’m going to have to call up there to check since the receipt is not itemized. Day of service a radiator leak was found and I was informed my approval for repairs was submitted “too late” and I’d basically be sent to the back of the line to have that work done, although I approved repairs immediately upon receiving the report. Maybe give people more than four seconds to approve work before moving onto the next person?

The time window could have been a little closer. I was dropped off at the Bass pro shop to walk around for an hour or two. It took over 5 hours...