Outstanding service

In May, it will be a year that I have had to battle insurance over periodontal disease. They told me on May 5, 2025 that they would cover this under medical due to my heart condition. Since then, I have been stuck in the middle between your billing/office manager Barbara and BCBS of Texas. Barb likes to push back on me with any requests they have had. The paperwork (images, diagnoses, codes, billing info, etc) need to come from your office and not me. I am on the hook and have to leave now.

My only comment is over the years. My teeth cleanings were usually 40 to 50 minutes long and a lot more time. I think I was back there 25 minutes yesterday and the dentist never stopped in. I just felt it was a bit rushed.

Hi, Amber is my hygienist and she is fantastic. I really like the prophy jet and she does not have one at her chair. I’d love to see her get one if possible.

Very positive

Helpful staff and communication. Danielle is absolutely wonderful. No complaints or problems.

I was in your office for deep cleanings on 1/27 ($167.68) and 2/5 ($112.06). Amber did an outstanding job—truly one of the best cleanings I’ve ever had. I was extremely satisfied with the care and professionalism. Original estimate for both visits was under $200. Would you please submit both of these visits to my dental insurance for reimbursement?If you need any additional information from me, I’m happy to provide it.Thank you again for the exceptional service.David Rodgers, 215‑262‑7078

My next appointment for cleaning is May 26 at 11 o’clock. You sent me a notification of this and also a notification on the same day for eight or 9 o’clock. I wanna keep the one at 11 I don’t want both or need both.

Everyone and my hygienist was excellent.

Actually, the five-star rating is not sufficient to rate my experience. I am giving you 6 stars because of the continuing excellent service you provide in all areas of my interactions. When I screwed up my last appointment, instead of giving me an appropriate reprimand, you instead were concerned about my well-being. Thank you for continuing to show that you are what my ideal of an organization should be.