The staff makes me feel like family

Was really nervous but everyone put me at ease. I feel the doctor will be able to help.

Everyone was so friendly and the overall office atmosphere very professional.

Dr. Liu's pace of operation is faster than most. Yes, I am senior (age 72) but not slow, as one reading this review may think. I felt her "impatience" throughout the visit; manifested by curt comments and actions. I value directness, but feltSome civility would also go a long way toward first impressions. She did not introduce herself to me, a new customer, before starting the examination.A bigger issue was the recommended treatment plan-- different from any I've previously had--and not covered by my insurance plan. I understand there may be differences of opinion among dentist about what is appropriate, but did not care for the reference to me as not having a "healthy mouth." I was informed by the dental assistant that a prophylaxis cleaning involved ONLY polishing and no scaling, which has not been my experience. I was informed by the insurance coordinator that the type of cleaning prescribed in my treatment plan was required because my mouth was diseased; yet the doctor did not explain or even reference this disease during her exam.Professional respect--a modicum of trust--was not established.

Great

The tech was awesomeDentist thoroughGood equipment up to dateHygienist just a little rough- had some pain which is not typical

And like all the people that attended me thank you very much

The staff and the doctor were very professional, informative and treated me as if they had known me forever!It was a very appreciated effort to make me feel comfortable and at ease about the procedure I was having done

Inexplicable pain oh day following initial examination

Pleasant staff, quick in and out.