Got several messages asking me to fill out information. After arrival and check-in, a short wait followed by going to a procedure room. The worry factor rose sharply when the patient files in that room were determined to be for someone else! About 8 minutes later another Doctor's assistant took me into an X-Ray facility and another procedure room, where my ID was confirmed and the situation changed from consultation to extraction with local anesthesia, as I had expected.

My daughter was so happy with her experience there. Staff was extremely sweet and eased her anxiety.

Very pleased. Have not had any pain since surgery.

Dentist was AMAZING! Would give him a 10 out of 10. Your billing department gets a ZERO. I feel I was charged incorrectly but the person who helped me didn’t seem to want to hear me out. She just wanted the payment. I decided to just pay the bill but would not recommend your business for this reason. I work for a small business and understand a business is in business to make money. However, the billing should always be 100% upfront. When I received the final bill there was a line item that was not there originally. The explanation given was unsatisfactory. I believe I was told it was for tubes or something relating to sedation but I was not sedated.

Great customer service

Front desk needs a little help to be helpful to the patient. I had 2 insurance cards but only I would load into machine and I was asked to call into office later on and give them the information. I feel they should have made a copy and forward it to the correct department.I didn’t get the name of the young lady who had good and happy music playing. When I was getting unhooked from IV I was dancing in my chair I guess I was feeling good.Dr. Torres is very nice he explained the process. He advise me on the time release medication for pain. I am very happy I chose the pain medication 4 wisdom teeth extracted with no pain. I would do it again, again and again no pain. It took me 2 years to get the courage to get into the chair because I thought the pain was going to be big. The teeth have been in there for at least 47 years.Billing needs some help. They quoted me one price. I paid over $2,000.00 at the time of service on 5-15-2025. Then 5 months later I received a bill for $227.60 more. I had already paid what I was told was my bill. Cindy is reviewing my bill to make sure the numbers are correct. I believe I don’t owe the bill I paid what I was told.I feel everything was a smooth process only 2 little bumps. I will definitely recommend Dr. Torres he is a wonderful and knowledgeable Dr. Tell Dr. Torres how happy I am he treated me.Happy Holidays and Happy New Year.