Amber Oaks
3.9/5
3.9 /5
68 Verified Reviews
3501 Century Oaks Dr, Durham, NC 27713, US
(919) 544-2476
68 Verified Reviews
The maintained work didn't take long to come out

The Maintenance Guy and the Office Manager are so Caring, and Nice. I'm Glad that I'm back over here Love it here. So Peaceful and Quiet. Thank You

Ms Lisette and maintenance has been amazing with handling all of my concerns in a timely manner I appreciate the changes they have been making on the property that was needed !!!

5.0/5
5.0 /5
It took awhile for me to move in but once I move in everything was great

5.0/5
5.0 /5
Everything was good

3.0/5
3.0 /5
Im interested in the apartment

I have critical maintenance issues that exceed 18 months old. The current job was not complete. We have plumbing leaks, egress issues, ceiling failures secondary to leaks, front door fitment issues, and many more failures. Rent goes up while service steadily declines. The online submission of maintenance issues results in the same poor responsiveness as submitting requests to the office directly. There is a sense of learned helplessness that is associated with maintenance requests- our bathroom Door was removed 36 months ago and we still await a replacement. Our list of requests is only exceeded by the systematic increase of rent. Would love to have a system that us as responsive as my submission of monthly rent payments.

Service was not done

5.0/5
5.0 /5
Good

1.0/5
1.0 /5
This unit that I am in has been messed up since last year. The last residents were complaining about the same thing. The air doesn't work and its hot in here with me and my kids. Some of the lights don't work, water barely coming out any of the faucets, and the sink keeps clogging up. It's just a lot and i don't want to live here anymore, haven't even been here for a full week and i'm ready to go.