The customer service we received when we signed up. The person was courteous and kind, she made feel welcome. We were pleased to have her support and concern as we went through the signin process.

Much higher cost than other available storage facilities.

It's all good! The only complaint I have is that is that the office is closed at weird hours. There have been 2 times we have shown up during the posted business hours. No sign on the door.

I just got a new CubeSmart on Monday. I was only expecting the admin fees - not the locks or insurance. So I didn't have enough cash on me to cover it all ($21.02) so I had to put the extra on my credit card. After talking with my son, I went back in and told the manager (Antonio) that I did not need the locks as we have several. Instead of reversing the charge for the locks as he was supposed to, I just noticed this morning that my credit card statement shows two $21.02 charges pending! Could you please straighten that out for me? Thank you!

Complex was clean and well secured

No one working at the facility hardly everPrice went up $45 within 18 months .

I rented a 20x20 unit. No where did it state it was 2 20x10 units. It would have been cheaper just to rent 2 20x10 units. No welcome kit with locks was leave in my unit on my move in date. I had to go buy my own locks because property management was not in the office. Also the gate does not work. I will be moving out as soon as possible.

You have increased the pric by $20 over the last 2 years. This is too much, I will not pay you $80/month for a little tiny space!

Great service

The facility was fantastic, the manager always very helpful.