I took the truck for issues with trac off qnd engine lights. I was informed by Advisor spark plugs might fix it, this was a recommended item on my previous visit I decided not to have this done because of the other issues. Spark plugs were replaced anyway and the lights issues were not addressed. Advisor informed me they could check that with another appointment. Maintenance and repairs are expensive they should not guess what could be the issue.
Anonymous
•
Oct 5, 2026
5.0/5
5.0/5
Very informative and all was good.
Anonymous
•
Oct 5, 2026
2.0/5
2.0/5
check in process was bad. the check in lanes were like a parking lot. i had to wait almost 40 minutes to talk to a advisor.
Anonymous
•
Oct 2, 2026
5.0/5
5.0/5
Went in for my scheduled maintenance. They were very thorough. Wait time was a little long but they were very busy.
Anonymous
•
Oct 2, 2026
5.0/5
5.0/5
Oswaldo was so nice and polite while he was helping me. I appreciate his nice jester.
Anonymous
•
Sep 30, 2026
5.0/5
5.0/5
Excellent service and customer care
Anonymous
•
Sep 30, 2026
5.0/5
5.0/5
Mariah Lucero was great! She kept me informed of the repairs and got me a Lyft when needed.
Anonymous
•
Sep 29, 2026
5.0/5
5.0/5
My advisor Eric Rodriguez was very helpful and very informative. American Toyota got my vehicle in and out in a timely manner for the recall it had on it. Would definitely recommend.
Anonymous
•
Sep 28, 2026
5.0/5
5.0/5
Always very helpful, professional and knowledgeable. Vehicle was serviced and done in a timely manner and I was on my way home.
I took the truck for issues with trac off qnd engine lights. I was informed by Advisor spark plugs might fix it, this was a recommended item on my previous visit I decided not to have this done because of the other issues. Spark plugs were replaced anyway and the lights issues were not addressed. Advisor informed me they could check that with another appointment. Maintenance and repairs are expensive they should not guess what could be the issue.
Anonymous
•
Oct 5, 2026
5.0/5
5.0/5
Very informative and all was good.
Anonymous
•
Oct 5, 2026
2.0/5
2.0/5
check in process was bad. the check in lanes were like a parking lot. i had to wait almost 40 minutes to talk to a advisor.
Anonymous
•
Oct 2, 2026
5.0/5
5.0/5
Went in for my scheduled maintenance. They were very thorough. Wait time was a little long but they were very busy.
Anonymous
•
Oct 2, 2026
5.0/5
5.0/5
Oswaldo was so nice and polite while he was helping me. I appreciate his nice jester.
Anonymous
•
Sep 30, 2026
5.0/5
5.0/5
Excellent service and customer care
Anonymous
•
Sep 30, 2026
5.0/5
5.0/5
Mariah Lucero was great! She kept me informed of the repairs and got me a Lyft when needed.
Anonymous
•
Sep 29, 2026
5.0/5
5.0/5
My advisor Eric Rodriguez was very helpful and very informative. American Toyota got my vehicle in and out in a timely manner for the recall it had on it. Would definitely recommend.
Anonymous
•
Sep 28, 2026
5.0/5
5.0/5
Always very helpful, professional and knowledgeable. Vehicle was serviced and done in a timely manner and I was on my way home.