America's Preferred Home Warranty
4.7 /5
419 Verified Reviews
2727 Spring Arbor Rd
| Jackson MI 49203
(800) 648-5006
ABOUT US
America’s Preferred Home Warranty (APHW) is a privately held organization founded in 1999. The corporate office is located in Jackson, Michigan. We offer home warranty services in multiple states across the United States of America. Our warranty is a contractual agreement between a home owner and APHW that pays toward repair or replacement of covered appliances and home systems that malfunction under normal conditions of use.
419 Verified Reviews
5.0 /5
We purchased a home this year that had several repair issues. AHW was able to assist us in repairing our air conditioner, dishwasher and central vacuum system. It was easy and no hassle. They were very polite and professional . Our contractors even complimented the representatives that they spoke with and the excellent service that was provided.

4.0 /5
I am not sure why, however all but 1 service provider would accept home warranty.

5.0 /5
Excellent!

4.0 /5
Tried for 3-4 days to get a representative on phone line, due to high volume of callers, I assume. One time I was # 49 in the "q", another time I was #'29. Left a call back number for your representative 2 X's, but call never returned. I finally got through, on last call after 10 minutes.When contractor came and analyzed the repair and cost, I had to wait 30 minutes to get to a representative to talk to the contractor and approve the repair.Please set up a working system and hire additional staff to handle the volumn of calls.

5.0 /5
Always smooth and fast service.

5.0 /5
Outstanding warranty companies. I usually leave reviews for my wife to do but the experience was very smooth and easy that I felt compelled to do it myself! Our cooling coil in our A/C had a leak and we needed Freon. I was nervous to call APHW because of several negative reviews. Although, we needed the A/C fixed and I wasn't going to pay $1,400 for it if we had a warranty so I prepared for a fight, but the result was the exact opposite! I followed the 3 steps on the brochure we received when we purchased the home. I called APHW to explain the situation, the rep to me to go ahead and call a service tech to look at the unit and confirm. Then I called APHW back and they approved! It was just that easy! It has been 6 days now since the work was completed and I just received confirmation that our reimbursement check is on the way! EXTREMELY satisfied that we have this company and will definitely be extending the warranty!

4.0 /5
My experience is not over yet. So far so good. Waiting to hear back and receive payment

4.0 /5
it take s minute to get your work crew together, but after a few months I gave my crew. When I have issues, I call and the process is smooth as butter.

5.0 /5
We have had to use APHW 4 times in 4 months. We have no complaints. None of the contractors that we have used liked to work with warranty companies, but it has not been a problem for us. We pay the contractor after APHW has approved our claim and then APHW mails us a check. I'm hoping this is the last time we have to use our warranty, but I'm very happy with the service that we have been provided this far.

5.0 /5
I am very pleased with my experience with my claim, especially the courtesy and speed with which they came up with an answer. So glad I have this warranty policy. It's worth having