Easy and no hassle arrival!

My 3 year old sat on a dining room chair and a leg broke. Many of the other dining room chairs seemed unstable. Otherwise the house is great!

Alberto was awesome to work with

Overall this house was great and fit our vacation needs perfectly, we loved the open concept and loved that it’s been updated. However, we were extremely disappointed that we did find roach looking bugs in the silverware drawer in the kitchen on 2 separate occasions. Secondly, the pool was freezing and not swimmable! This was so disappointing to the kids and I spent the extra $1000 to have the pool as I was looking at another property in this same development that didn’t have a pool and I would have saved myself ALOT of money. The community pool was beautifully heated and we swam there instead. Just wish our private pool was usable!

The house was great- easy to access beach, trolley, or resturants and enough space for 3 adults and 2 small kids. Our only issue was the stairs- my 6 yo got confused at night and instead of entering the room with double beds fell down the stairs and hurt herself. Not the propertys fault- but maybe a clear marker between the 2 doors would help prevent injury

We loved the Ocean Star! It was a quiet location, yet easy to get to restaurants and shopping on the island. The house was clean and the kitchen was very well-appointed. The Anchor Down staff was very responsive and took care of any concern promptly.

We loved our stay. The home was very clean and had many amenities that were helpful like fans, extra beach towels, coffee makers, plenty of pots and pans and a fabulous view. The pool was well maintained and warm for the kids to swim once heated. There was a game outside with a metal circle on string. The string kept breaking so I hung the metal ru g on hook. The string will need to be replaced. It was getting very thin and I couldn’t tie it again.

House was well equipped and we thoroughly enjoyed our stay!

Just a few comments. The pool was cold, I realize it’s solar heated but we thought it would be warmer. No mattress cover on the one bed in the bedroom with the doubles. The margarita mixer was very dirty. We spent at least 30 minutes cleaning it. The microwave door handle was dirty/sticky. The table had sticky food on it. The outside TV worked only intermittently.

- house and amenities were generally great - suggest better glasses for wine and beer for example, we bought wine glasses and left them at the house - suggest proactively informing guests about traffic and the need to go to the beach before 10 am or you won't make it - offer tissues, aluminum foil, and saran wrap - they are so basic and affordable and needed - provide better pool heater instructions, especially since you charge extra to use it - kitchen lights do not work correctly - they inadvertently dim and brighten when in use - beverages were left in the blue cooler on the patio by guests prior to us