Your phone lines are totally a “cluster f___”, but I think you can fix that. Hire more staff and pay them more!
Verified User
•
May 8, 2023
5.0/5
5.0/5
Dr. Fricka is the best surgeon out there! He did my first knee replacement 3 years ago. I live in Loudoun county, and go all the way out to Mount Vernon to see him. He’s well worth the drive!
Verified User
•
May 8, 2023
5.0/5
5.0/5
They are very nice and professional
Verified User
•
May 3, 2023
5.0/5
5.0/5
When I arrived, there was no one at the reception desk. I waited 15 minutes before someone showed up, and she stated they were just coming back from lunch. I would think that there should be someone at the desk at all times for clients/patients to check in. But all-in-all the experience was great.
Verified User
•
May 1, 2023
4.0/5
4.0/5
It took me 20 minutes to find a parking spot. The patient lot was full and I was one of three cars circling round and round, waiting/hoping someone would come out and free up a spot.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Dr. Sershon was awesome
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
N/A
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
It was a quick turnaround from appoint to surgery. I feel that is why rehab has been much easier. The month appointment was thorough.
Verified User
•
Apr 13, 2023
5.0/5
5.0/5
N/A
Verified User
•
Apr 10, 2023
5.0/5
5.0/5
I went to the clinic for a second opinion which I received.
Your phone lines are totally a “cluster f___”, but I think you can fix that. Hire more staff and pay them more!
Verified User
•
May 8, 2023
5.0/5
5.0/5
Dr. Fricka is the best surgeon out there! He did my first knee replacement 3 years ago. I live in Loudoun county, and go all the way out to Mount Vernon to see him. He’s well worth the drive!
Verified User
•
May 8, 2023
5.0/5
5.0/5
They are very nice and professional
Verified User
•
May 3, 2023
5.0/5
5.0/5
When I arrived, there was no one at the reception desk. I waited 15 minutes before someone showed up, and she stated they were just coming back from lunch. I would think that there should be someone at the desk at all times for clients/patients to check in. But all-in-all the experience was great.
Verified User
•
May 1, 2023
4.0/5
4.0/5
It took me 20 minutes to find a parking spot. The patient lot was full and I was one of three cars circling round and round, waiting/hoping someone would come out and free up a spot.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Dr. Sershon was awesome
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
N/A
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
It was a quick turnaround from appoint to surgery. I feel that is why rehab has been much easier. The month appointment was thorough.
Verified User
•
Apr 13, 2023
5.0/5
5.0/5
N/A
Verified User
•
Apr 10, 2023
5.0/5
5.0/5
I went to the clinic for a second opinion which I received.