Reaching MAIN office by phone is almost impossible. On way to office I tried to call ahead with concern. After waiting on hold for 50 minutes I had reached office and so hung up.
Verified User
•
May 15, 2023
4.0/5
4.0/5
Apparently it was the first day of a technology change and therefore it was running behind with appointments.
Verified User
•
May 14, 2023
4.0/5
4.0/5
Visit was great, wait time on the phone is atrocious!
Verified User
•
May 10, 2023
4.0/5
4.0/5
The office very busy but I was taken back to see the doctor very quickly.
Verified User
•
May 10, 2023
5.0/5
5.0/5
Dr. Schipper and his staff are the best!
Verified User
•
May 9, 2023
5.0/5
5.0/5
Dr. Ghandi did a great job in relieving the trigger finger situation.
Verified User
•
May 4, 2023
5.0/5
5.0/5
Nothing. Dr. Sershon is amazing. I have relief from pain after my knee replacement.
Verified User
•
May 4, 2023
4.0/5
4.0/5
I had a 9:30 appt. The receptionist was not there for another 7 minutes, so no one greeted me.I was brought to x-ray at my appt time, but waited 10 minutes to be seen and no patient was in before me.The PA was excellent and I felt provided me with valuable information. I did not feel rushed.
Verified User
•
May 2, 2023
5.0/5
5.0/5
The experience was greater than my already heightened expectations!Everyone was at the peak of courtesy and professionalism from reception throughout the visit. I would rate them all at least double the given scale!Pastor Yancey
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
HORRIBLE SCHEDULING PROCESS!! Was on hold for over an hour on the third time that I actually got through to the clinic! I love Kristen & Dr. Branche. I’ve been a patient for years, but can’t continue on seeing them in this type of scheduling environment.
Reaching MAIN office by phone is almost impossible. On way to office I tried to call ahead with concern. After waiting on hold for 50 minutes I had reached office and so hung up.
Verified User
•
May 15, 2023
4.0/5
4.0/5
Apparently it was the first day of a technology change and therefore it was running behind with appointments.
Verified User
•
May 14, 2023
4.0/5
4.0/5
Visit was great, wait time on the phone is atrocious!
Verified User
•
May 10, 2023
4.0/5
4.0/5
The office very busy but I was taken back to see the doctor very quickly.
Verified User
•
May 10, 2023
5.0/5
5.0/5
Dr. Schipper and his staff are the best!
Verified User
•
May 9, 2023
5.0/5
5.0/5
Dr. Ghandi did a great job in relieving the trigger finger situation.
Verified User
•
May 4, 2023
5.0/5
5.0/5
Nothing. Dr. Sershon is amazing. I have relief from pain after my knee replacement.
Verified User
•
May 4, 2023
4.0/5
4.0/5
I had a 9:30 appt. The receptionist was not there for another 7 minutes, so no one greeted me.I was brought to x-ray at my appt time, but waited 10 minutes to be seen and no patient was in before me.The PA was excellent and I felt provided me with valuable information. I did not feel rushed.
Verified User
•
May 2, 2023
5.0/5
5.0/5
The experience was greater than my already heightened expectations!Everyone was at the peak of courtesy and professionalism from reception throughout the visit. I would rate them all at least double the given scale!Pastor Yancey
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
HORRIBLE SCHEDULING PROCESS!! Was on hold for over an hour on the third time that I actually got through to the clinic! I love Kristen & Dr. Branche. I’ve been a patient for years, but can’t continue on seeing them in this type of scheduling environment.