The woman who took x-rays of my knee at the beginning of my visit was the rudest person I've ever dealt with in a doctor's office. I've never been treated so poorly by a technician. I don't know her name, but her hair was colored fuchsia and she possibly weighed 400 pounds. Maybe she was having a bad day, but you don't take it out on patients. She knew she was wrong and tried to make it up, but the damage had been done and all I wanted was to get away from her as soon as I could.It reflects poorly on the office, but I don't want it to reflect poorly on Kristin Carlini, who is a 10 on a 5 point scale. I wanted to mention how I was treated to Kristin, but I just didn't want to "be that patient." However, it's stuck with me and obviously bothers me since I'm sharing it in this survey. I hope to goodness I don't have to interact with this woman ever again and it's quite possible that I will try to get into one of your other offices instead of Arlington because of her.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
I have needed the services of the Anderson Clinic for surgical procedures three times now. I have complete faith and trust in their clinicians. If you have to have this type of work done I highly recommend Dr. Narvaez and all of their staff.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
They were promp and great at explaining everything
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
Anderson clinic is great, their practitioners terrific.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Always great care and listens to work for a solution
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Very competent and thoroughly informative.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Wait times to see doctor was incredibly long. Waited 1.5 hours after appointment time
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Dr. Branche and his PA are the best!
Verified User
•
Oct 17, 2025
4.0/5
4.0/5
I scheduled this visit and arrive 15 minutes early. There was one other person in the waiting room with me. She was called after 10 minutes. I then waited an additional one and a half hours. As other people came to the waiting room, they were served first.
The woman who took x-rays of my knee at the beginning of my visit was the rudest person I've ever dealt with in a doctor's office. I've never been treated so poorly by a technician. I don't know her name, but her hair was colored fuchsia and she possibly weighed 400 pounds. Maybe she was having a bad day, but you don't take it out on patients. She knew she was wrong and tried to make it up, but the damage had been done and all I wanted was to get away from her as soon as I could.It reflects poorly on the office, but I don't want it to reflect poorly on Kristin Carlini, who is a 10 on a 5 point scale. I wanted to mention how I was treated to Kristin, but I just didn't want to "be that patient." However, it's stuck with me and obviously bothers me since I'm sharing it in this survey. I hope to goodness I don't have to interact with this woman ever again and it's quite possible that I will try to get into one of your other offices instead of Arlington because of her.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
I have needed the services of the Anderson Clinic for surgical procedures three times now. I have complete faith and trust in their clinicians. If you have to have this type of work done I highly recommend Dr. Narvaez and all of their staff.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
They were promp and great at explaining everything
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
Anderson clinic is great, their practitioners terrific.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Always great care and listens to work for a solution
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Very competent and thoroughly informative.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Wait times to see doctor was incredibly long. Waited 1.5 hours after appointment time
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Dr. Branche and his PA are the best!
Verified User
•
Oct 17, 2025
4.0/5
4.0/5
I scheduled this visit and arrive 15 minutes early. There was one other person in the waiting room with me. She was called after 10 minutes. I then waited an additional one and a half hours. As other people came to the waiting room, they were served first.