Getting there was not easy, better to get to Mt. Vernon office. Dr. G.was super professional. My leg surgery was CHALLENGING. So far, rehab going well.
Verified User
•
Oct 23, 2025
1.0/5
1.0/5
The woman who took x-rays of my knee at the beginning of my visit was the rudest person I've ever dealt with in a doctor's office. I've never been treated so poorly by a technician. I don't know her name, but her hair was colored fuchsia and she possibly weighed 400 pounds. Maybe she was having a bad day, but you don't take it out on patients. She knew she was wrong and tried to make it up, but the damage had been done and all I wanted was to get away from her as soon as I could.It reflects poorly on the office, but I don't want it to reflect poorly on Kristin Carlini, who is a 10 on a 5 point scale. I wanted to mention how I was treated to Kristin, but I just didn't want to "be that patient." However, it's stuck with me and obviously bothers me since I'm sharing it in this survey. I hope to goodness I don't have to interact with this woman ever again and it's quite possible that I will try to get into one of your other offices instead of Arlington because of her.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
I have needed the services of the Anderson Clinic for surgical procedures three times now. I have complete faith and trust in their clinicians. If you have to have this type of work done I highly recommend Dr. Narvaez and all of their staff.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
They were promp and great at explaining everything
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
Anderson clinic is great, their practitioners terrific.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Always great care and listens to work for a solution
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Very competent and thoroughly informative.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Wait times to see doctor was incredibly long. Waited 1.5 hours after appointment time
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Dr. Branche and his PA are the best!
Verified User
•
Oct 17, 2025
4.0/5
4.0/5
I scheduled this visit and arrive 15 minutes early. There was one other person in the waiting room with me. She was called after 10 minutes. I then waited an additional one and a half hours. As other people came to the waiting room, they were served first.
Getting there was not easy, better to get to Mt. Vernon office. Dr. G.was super professional. My leg surgery was CHALLENGING. So far, rehab going well.
Verified User
•
Oct 23, 2025
1.0/5
1.0/5
The woman who took x-rays of my knee at the beginning of my visit was the rudest person I've ever dealt with in a doctor's office. I've never been treated so poorly by a technician. I don't know her name, but her hair was colored fuchsia and she possibly weighed 400 pounds. Maybe she was having a bad day, but you don't take it out on patients. She knew she was wrong and tried to make it up, but the damage had been done and all I wanted was to get away from her as soon as I could.It reflects poorly on the office, but I don't want it to reflect poorly on Kristin Carlini, who is a 10 on a 5 point scale. I wanted to mention how I was treated to Kristin, but I just didn't want to "be that patient." However, it's stuck with me and obviously bothers me since I'm sharing it in this survey. I hope to goodness I don't have to interact with this woman ever again and it's quite possible that I will try to get into one of your other offices instead of Arlington because of her.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
I have needed the services of the Anderson Clinic for surgical procedures three times now. I have complete faith and trust in their clinicians. If you have to have this type of work done I highly recommend Dr. Narvaez and all of their staff.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
They were promp and great at explaining everything
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
Anderson clinic is great, their practitioners terrific.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Always great care and listens to work for a solution
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Very competent and thoroughly informative.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Wait times to see doctor was incredibly long. Waited 1.5 hours after appointment time
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
Dr. Branche and his PA are the best!
Verified User
•
Oct 17, 2025
4.0/5
4.0/5
I scheduled this visit and arrive 15 minutes early. There was one other person in the waiting room with me. She was called after 10 minutes. I then waited an additional one and a half hours. As other people came to the waiting room, they were served first.