Everything was good as of now however my next situation is what I am worried aboutBecause it was on time and very respectful
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Great service and I appreciate the courtesy inspection
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Thank you the excellent serviceI called , I got appointment asap, service was excellent and Juliana was fantastic! Thank you very much! I will return! And I will recommend to other Mitsubishi customers! Well done !
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
SatisfiedThank you BrendaGreat serviceVery satisfied with treatment during process
Verified User
•
Mar 14, 2026
1.0/5
1.0/5
No charging for electronic devicesI was notified when my vehicle was ready after it was driven to area for pick-up. I had to return to the service advisor to have the technician print a new sticker for the next service appt.At the Antwerpen Mitsubishi in Randallstown MD 9400 Liberty Rd location, upon return to my vehicle after my routine service appt, my Government parking sticker #0215 from the Dept of Veterans Affairs was missing from my drivers side window. None of the employees as discussed earlier to include the technician that serviced my vehicle knows what happened to my permit. The Theft was reported to the Dept of Veterans Affairs and the Baltimore County Police Department.Saturday February 28, 2026@0900. 2024 Mitsubishi Outlander was scheduled for a routine maintenance service appt. After the service, I discovered that my Government Parking sticker from the Dept of Veterans Affairs was missing from my lower drivers side window after completion of service appt. The theft has been reported to both the Dept of Veterans Affairs Police Dept & Baltimore County Police Dept.Ensure staff does not remove permits from customers window and take responsibility for theft of permits missing from customers vehicles.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
I am very satisfied with everything at the Mitsubishi service dept. I especially appreciate the way I get my car back. It is “showroom ready” when I drive away. It looks great l inside and outThe service dept is fast efficient and very friendly. They explained what I needed and when it should be serviced
Verified User
•
Mar 1, 2026
3.0/5
3.0/5
free water would have been nicehad dificulty figuring whA DOOR to pull up to. Had to ask random person outside. Once we got to correct door, I was greeted qat my car in a tiimely manneremployees very professional. disapointed that water wasn't offered except for vending machine, Also disapointed that they didn't put sticker in window for next oil change,
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Love the dealership ...wish it was closer to my house.I miss my Mitsubitshi Oil Change coupons...Very Friendly
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Too many add ons. In short total became $45 for $29.99 oil change coupon.
Everything was good as of now however my next situation is what I am worried aboutBecause it was on time and very respectful
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Great service and I appreciate the courtesy inspection
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Thank you the excellent serviceI called , I got appointment asap, service was excellent and Juliana was fantastic! Thank you very much! I will return! And I will recommend to other Mitsubishi customers! Well done !
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
SatisfiedThank you BrendaGreat serviceVery satisfied with treatment during process
Verified User
•
Mar 14, 2026
1.0/5
1.0/5
No charging for electronic devicesI was notified when my vehicle was ready after it was driven to area for pick-up. I had to return to the service advisor to have the technician print a new sticker for the next service appt.At the Antwerpen Mitsubishi in Randallstown MD 9400 Liberty Rd location, upon return to my vehicle after my routine service appt, my Government parking sticker #0215 from the Dept of Veterans Affairs was missing from my drivers side window. None of the employees as discussed earlier to include the technician that serviced my vehicle knows what happened to my permit. The Theft was reported to the Dept of Veterans Affairs and the Baltimore County Police Department.Saturday February 28, 2026@0900. 2024 Mitsubishi Outlander was scheduled for a routine maintenance service appt. After the service, I discovered that my Government Parking sticker from the Dept of Veterans Affairs was missing from my lower drivers side window after completion of service appt. The theft has been reported to both the Dept of Veterans Affairs Police Dept & Baltimore County Police Dept.Ensure staff does not remove permits from customers window and take responsibility for theft of permits missing from customers vehicles.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
I am very satisfied with everything at the Mitsubishi service dept. I especially appreciate the way I get my car back. It is “showroom ready” when I drive away. It looks great l inside and outThe service dept is fast efficient and very friendly. They explained what I needed and when it should be serviced
Verified User
•
Mar 1, 2026
3.0/5
3.0/5
free water would have been nicehad dificulty figuring whA DOOR to pull up to. Had to ask random person outside. Once we got to correct door, I was greeted qat my car in a tiimely manneremployees very professional. disapointed that water wasn't offered except for vending machine, Also disapointed that they didn't put sticker in window for next oil change,
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Love the dealership ...wish it was closer to my house.I miss my Mitsubitshi Oil Change coupons...Very Friendly
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Too many add ons. In short total became $45 for $29.99 oil change coupon.