We reached out via email to schedule a move out inspection, and never received a response until we called the office the day before our lease expired. Furthermore we waited in the apartment during the move out inspection time slot they had given us and never saw anyone. We simply decided to go turn in our keys and leave as we had already waited for three hours.
Verified User
•
Sep 11, 2024
5.0/5
5.0/5
Your staff is the best very professional and very nice and helpful at the same time.
Verified User
•
Jul 30, 2024
3.0/5
3.0/5
I felt that the front office was avoiding me. There was never staff around to talk so I was always waiting for more details. As well there was an option to renew my lease through the portal but it gave no instructions or options for terminating my lease. When I tried to ask questions the front office was avoidant and I still have not been given the total for my move out costs or the week I lived past my lease date
Verified User
•
Aug 8, 2023
4.0/5
4.0/5
Rent went up more than 300$ after one year which was more than 10% cap. Pool and boiler had issues which cause shutdown for multiple times during my stay.
Verified User
•
Aug 5, 2023
5.0/5
5.0/5
We enjoyed our six year stay at APEX due to the excellent communication from staff, and always prompt, professional, friendly responses to our maintenance requestS.
Verified User
•
Jan 8, 2023
5.0/5
5.0/5
Beautiful apartment
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
My refund is pending
Verified User
•
Jun 22, 2022
5.0/5
5.0/5
The employees here are very easy to work with. still waiting for the Security Deposit however.
Verified User
•
Aug 16, 2021
5.0/5
5.0/5
havent received refund yet
Verified User
•
Jul 17, 2021
4.0/5
4.0/5
Kierra made the move-out process painless. Kierra responded to any questions quickly and clearly. The whole experience was completely seamless!
We reached out via email to schedule a move out inspection, and never received a response until we called the office the day before our lease expired. Furthermore we waited in the apartment during the move out inspection time slot they had given us and never saw anyone. We simply decided to go turn in our keys and leave as we had already waited for three hours.
Verified User
•
Sep 11, 2024
5.0/5
5.0/5
Your staff is the best very professional and very nice and helpful at the same time.
Verified User
•
Jul 30, 2024
3.0/5
3.0/5
I felt that the front office was avoiding me. There was never staff around to talk so I was always waiting for more details. As well there was an option to renew my lease through the portal but it gave no instructions or options for terminating my lease. When I tried to ask questions the front office was avoidant and I still have not been given the total for my move out costs or the week I lived past my lease date
Verified User
•
Aug 8, 2023
4.0/5
4.0/5
Rent went up more than 300$ after one year which was more than 10% cap. Pool and boiler had issues which cause shutdown for multiple times during my stay.
Verified User
•
Aug 5, 2023
5.0/5
5.0/5
We enjoyed our six year stay at APEX due to the excellent communication from staff, and always prompt, professional, friendly responses to our maintenance requestS.
Verified User
•
Jan 8, 2023
5.0/5
5.0/5
Beautiful apartment
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
My refund is pending
Verified User
•
Jun 22, 2022
5.0/5
5.0/5
The employees here are very easy to work with. still waiting for the Security Deposit however.
Verified User
•
Aug 16, 2021
5.0/5
5.0/5
havent received refund yet
Verified User
•
Jul 17, 2021
4.0/5
4.0/5
Kierra made the move-out process painless. Kierra responded to any questions quickly and clearly. The whole experience was completely seamless!