Apex Laguna Niguel Apartments
4.2/5
4.2 /5
63 Verified Reviews
27960 Cabot Rd, Laguna Niguel, CA 92677, US
(949) 448-9500
63 Verified Reviews
5.0/5
5.0 /5
I will be living at Apex 10 years in November. It has been both enjoyable and stress free. A 10 to front office and maintenance a ce

2.0/5
2.0 /5
When we first signed our lease, they mentioned only 1 parking spot was available to 1 bedroom apartments & were very transparent about spending $100 additional each month to rent an extra parking spot. What they wete not transparent about was a waitlist, or that one of us would need to park close to a quater mile away from the apartments in order to avoid being towed. Im very understanding. But, when bringing the concern to the office manager, the attitude was “this is our policy, tough luck” I understand the policy. But my husband and I have very conflicting schedules. He is in the US Navy and cannot be seen outside of base in uniform as it’s against his regulations and works very early in the AM and cannot be seen walking a quater of a mile to his car. Next best option is for me to park across the street but I work later PM (3-11pm). As a female, I wouldn’t prefer walking a quater of a mile to my apartment close to midnight each night I work. Not to mention, some nights there is absolutely NO parking down the street so sometimes Im SOL. We signed our lease in August and are still currently on a “waitlist” to see if we can get an additional parking spot. Almost close to a year to still pay $100 extra each month. Needless to say, we would upgrade to a two bedroom JUST for a parking spot but we don’t need two bedrooms. Ive brought up the issue several times to management in the office and they could care less. In addition, I did ask about potentially adding more guest parking passes and they said no because they’d rather prioritize the guests of the tenants and not the actual tenants that pay to live here. We get 10 days out of each month one of us is able to park in the guest parking. Aside from the terrible parking and the lack of urgency from the Apex management, we would love to renew our lease because we really do love the apartments and the community. But we are unsure and leaning towards not renewing our lease simply because we cannot get 1 parking spot or even more guest passes. I simply would never recommend an apartment complex to any friends, coworkers or family of mine that forces you to park a quater of a mile away if they have two cars per household. My hope is that the Apex is able to mitigate the situation in regards to the parking.

5.0/5
5.0 /5
The LADY WHO GAVE ME THE TOUR ABOUT APEX WASVERY INFORMATIVE ABOUT THE QUESTIONSI ASKED! SHE VERY CONFIDENT & TRUTHFUL!POTCHTWA

3.0/5
3.0 /5
The lady who showed me the apartment works very reluctantly, she should be friendly to people

5.0/5
5.0 /5
The entire staff at the APEX is outstanding. Melanie in particular has been extremely professional, helpful, and knowledgeable in any situation that I may have needed assistance with. She has provided me with a 5 star experience from my move in, to my move out date!

5.0/5
5.0 /5
Leasing agent was very professional and courteous! She answered all of our questions and was patient and knowledgeable!

5.0/5
5.0 /5
Because of the busy traffic near the complex.

5.0/5
5.0 /5
The leasing office personnel are great and will cater to your every need! I love living here. It’s conveniently located to everything you can possibly want!

1.0/5
1.0 /5
Nothing has been done to stop the noise. Security and the police was called many times. We need a man to to be in control.

4.0/5
4.0 /5
Please more free food/goodies