The staff was very kind. The moving in was smooth. Thank you.

Problem was fixed! Would also like to comment on the temporary manager, Brandy English, who is filling in until we have a new manager. I have needed to call twice in the 2 weeks that she has been here and both times my problems were addressed immediately. The first one was the work order which Ben completed the next day! The second was a request regarding the resident portal that no one in 10 months has been able to help me with... Brandy got it taken care of in exactly one day!! Very impressive! I know she belongs to another property, but sure hope whomever is eventually hired is as personal and conscientious as Brandy.

Ben, the maintenance person, is very good at what he does! I had three things that needed addressing and he managed to take care of two of them beyond my expectations. There is still one item that needs to be addressed when he gets a chance, hopefully this week. John, the manager, is personable and very conscientious about the needs of the community; he is excellent and I'm very happy he's on board as our new manager!

Ben is the BEST...fixed problem with fan in bathroom. He is clean and neat and always thorough!

As stated.

I created an online work order on Fri. For some reason it was closed out without the problem being resolved. I received a email that it was completed. Left a Voicemail the next day(Sat) and I expected a call back Monday. No call back. Called again on Tues and the office did call back and it was fixed on Wed. The maintenance man was awesome though and fixed it quickly one he knew about the problem.

I am about to start my 6th year here at Aspenwood Apts. My experience with Ben has been excellent from the beginning! He is your most prized employee! Never let him leave.

Ben was professional he attempted to fix the dishwasher, however the problem was internal which will require him to order a part. Ben made sure he cleaned up the area he was working in.

Maintenance at Aspenwood is outstanding!

Ben is truly great. He addressed the issue promptly.