Audi Approved Hamilton
4.8/5
4.8 /5
1,147 Verified Reviews
Whistleberry Rd, Hamilton, Hamilton, ML3 0EJ, GB
01698 711870
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,147 Verified Reviews
5.0/5
5.0 /5
Can’t thank the staff enough for the usual terrific service( pardon the pun)

4.0/5
4.0 /5
Salesman was excellent but after sale I telephoned a few times and never got a reply from

5.0/5
5.0 /5
Good value

4.0/5
4.0 /5
Had to wait 2 hours just for an oil change which should be no longer than 40 minutes

5.0/5
5.0 /5
Brilliant service

5.0/5
5.0 /5
Booking my car in for a service was very straightforward. Staff were very helpful, courteous and friendly when I dropped my car off. I was notified by text when my car was ready for pickup and had received a health check on my vehicle prior to this. Thankfully, no issues or surprises! When I arrived at the showroom, I was taken through the work undertaken to my vehicle and was given an invoice by email. I was shown to my vehicle and asked if I was happy with the valeting carried out. I usually request that my car not be washed, but on this occasion I did request a wash. The paintwork looked immaculate and the valeters even went to the bother of dressing the tyres for me. Little things matter! An almost full bottle of screen wash was left in the boot, which is something that isn’t normally done in my experience. The reservoir had been topped up from the same bottle. GOOD JOB!

5.0/5
5.0 /5
Liked the communication and check in service Member of staff who attended to my wife was excellent, kept her up to date throughout

5.0/5
5.0 /5
Always excellent service

5.0/5
5.0 /5
Excellent customer service, polite and friendly staff especially the gentleman who picked up and dropped off my car and the lady who called to give me an update

4.0/5
4.0 /5
The car wasn't ready when I went to collect as agreed work had not been completed.