Much appreciated.Sorry, i’m working just now, so phonecalls can be difficult.I have been looking on auto trader, motorpoint and Arnold Clark etc at a number of cars.I have a Kia Xceed LA71 MYU with 27k miles that i would be looking to part exchange.Just had it’s Mot in January with 2 new front tyres.I would then be looking to pay the remainder iff in cash (depending on what’s left).Thank you.Graham.

I keep getting reminders sent for a a vehicle I sold 4 years ago and linked to a private registration I’ve never owned. I’ve now called 4 times and been told my information will be removed from this vehicle and it hasn’t been.

I got my an answer response quick quicly

After buying a used audi q3 from this branch the sale was smooth but then once we left the dealership that was gone. just out of the car park on collection of the vehicle fault on dash bonnet open and damaged alloy, no parcel shelf in vehicle either. after a few days of having the car when you were going from reverse to park or drive or vice versa the car would bang and jolt forward or backwards (not very safe) after numerous call to the branch and promised call backs, that never happened. after quite a few emails to Rory(salesman)that were never replied to topped off just how poor the service was going to be. the list is endless and to top it off when the vehicle has eventually went it i received a worrying c it now video that was nothing short of horrifying.both front tyres badly worn and incorrect tyres tracking out. the tech then went on to say the ns undertray was missing then to my horror the remaining part of the undertray was cable tied to a brake pipe. although the tyres and tracking have been done there's nothing been done to the undertrays. when this was questioned with Emily( service advisor) her service manager said it could have been any one that had done it. what a shocking attitude to have regarding a major safety issue on the car. after days of back and forth we have now been told to book it into Perth Audi to get fixed as its got an Audi warranty. talk about fobbing a problem off.

Asked some questions regarding a car, nobody has ever got back to me on 2 separate occasions. Have since went with Lookers BMW with a brand new car that they have got within my price range

Recently bought a car for my daughter and the service from John Murray at Hamilton Audi was excellent from start to finishWould highly recommend and would definitely go back to him in the future

John Murray was very responsive and helpful.

Came into Hamilton Audi after a directive due to a recall involving the airbag. The glovebox was emptied prior to drop off in preparation for any access required. On return of the vehicle it was noted that there was a problem with the opening operation of the glove box door, the moulding across the top of the glovebox wasn't fixed properly and on inspection looks damaged and the CD autochanger housed within the glovebox doesn't recognize or play any discs inserted. All operated perfectly before this.

My 2021 Audi Q5 previously had an Audi battery recall carried out by Audi Edinburgh while the dealership was operating under Lookers ownership.The vehicle is now with Audi Hamilton, who have diagnosed water ingress into a control unit via a wiring harness grommet. Audi have advised that this grommet can only be accessed if exterior components are removed, potentially including the bumper.As this issue may be linked to workmanship during the recall, I am requesting confirmation and records of the recall work carried out by Audi Edinburgh, including job cards, technician notes, and confirmation of whether the bumper or any panels or trim were removed or disturbed during the recall.This information is required for an ongoing review with Audi UK regarding responsibility for the repair.

Dear Audi Head Office Team,I am writing to express my concern and frustration regarding the extended warranty on my Audi vehicle, registration No BT20 CN0.Despite purchasing the extended warranty at the point of sale in July 2024, I am continually told that I do not have a warranty. I believe that this is due to my standard 12 months Audi warranty expiring in July 2025, then my purchased warranty not being activated/visible on your system.This has caused significant inconvenience when attempting to report faults and issues with my car. Every time I try to log an issue with the vehicle, I am informed that the warranty is not active, which is not only frustrating but also delays the resolution of the problems I am experiencing with my car. I have tried to resolve this matter through various channels, but unfortunately, the issue persists. I have all the necessary documentation and proof of purchase, which I can provide if required.I am writing with a sense of urgency as my car is currently booked into the Hamilton Audi garage for an issue I am experiencing, with an appointment scheduled for this Friday, 13th February. I have been quoted some unsettling prices for diagnostics, which I believe should be covered under my warranty. However, due to the warranty not being activated on your system, I am being treated as if I do not have a valid warranty in place.I am extremely concerned that if this issue is not resolved prior to my appointment on Friday, I will be liable for unnecessary costs that should be covered under my warranty. I would like to request that you treat this matter with the utmost urgency and resolve the issue before my car is taken in for the scheduled appointment.If you require any additional information or documentation from me, please do not hesitate to contact me. I can be reached on this email address or mobile number:07791907017Thank you for your attention to this matter, I look forward to hearing from you soon.Irene Teo