Great facilities, prompt service, and helpful employees.

Joey Davis is very thorough and offers great customer service.

the service advisor was not interested in answering any questions

My car was returned to me without all of the services I paid for being rendered. I caught that my tires had not been rotated and had to wait a 2nd time for the service to be completed. Since the service, I have been having issues with my car that I never experienced prior yo bring my car to this establishment.

Good experiance

The person who checked me in was GREAT~

Davian was absolutely great. I ended up purchasing the 2017 A4 I wanted. Great experience.

Second vehicle I've purchased from Jim Ellis Audi. Great experience!

Service was goog

The only issue was that the tires were rotated (which I didn't find out about until I was checking out at ~7PM after being there since 11:30). There is supposed to be a note not to rotate those since they are after market wheels. Now, they scrape when we turn slightly sharply and I will have to make another trip up there to get them rotated back and then re-aligned again. Since it was so late on my first visit, I knew there was no way to get it corrected then. I told my service advisor (who was very nice and helpful through the entire day) after he told me that they had been rotated as a "bonus" service, but he had not idea that they should not have been rotated. It is just a pain to drive all the way back up there to have this done, but I will be sure a note is made this time...