My car need a lot more service than I expected, but my service Anthony worked through the issues with me and was very helpful.

I recently leased my third vehicle from Audi Burlington, and once again, they delivered an outstanding experience from start to finish.Working with Lauren made the entire process seamless and straightforward. She understood exactly what I was looking for in a 2026 Audi RS3 and worked diligently to structure a deal that was fair and reasonable for both sides. No games, no pressure - just transparent, honest negotiation that respected my time and budget.What sets this dealership apart is their commitment to customer satisfaction the Audi brand promise. That kind of accountability is rare and deeply appreciated.The negotiation process was professional and efficient. Lauren listened to my needs regarding lease structure, trade-in value, and monthly payment targets, then worked within realistic parameters to find common ground. She was knowledgeable about Audi's lease programs, transparent about what was achievable on discount levels, and never oversold or made unrealistic promises.This is my third vehicle from Audi Burlington, and it certainly won't be my last. When you find a dealership that consistently delivers honest service, fair pricing, and genuine care for their customers, you stick with them. Lauren, Adnan, and the entire team have earned my loyalty and my highest recommendation.If you're in the market for an Audi in the Boston + MetroWest area, I strongly encourage you to visit Audi Burlington and ask for Lauren. You'll be in excellent hands.

I had Derek as a Service adviser. He kept me updated throughout the process and couldn't be happier. Loaner was ready when I pulled up updates through out

Had a horrible experience with service ,Service manager was rude and insulting ,

Anthony was awesome and made the process stress free.

Great job everyone!

Overall my experience was very good. Keith has been extremely helpful in the process of purchasing my car. It was disappointing and frustrating however because I wasn’t informed about an issue with the title after I had purchased the car. It has been two weeks and I have received no update on when I will be able to actually drive my car.

Great all around as usual. Jim P is the best.

Bought a used vehicle and all aspects of the sale were 5 star

The service Rep Anthony was Amazing.I live near the Peabody Audi but I drive to Burlington because the service is always great !