Brent was knowledgable and professional. Well versed on everything Audi.
Albert
•
Dec 18, 2025
5.0/5
5.0/5
All team members were excellent especially Ben. Mike and Benny.
Jeanine
•
Dec 15, 2025
4.0/5
4.0/5
Time there was longer than expected without any updates... Had to find a Representative to check me out.
Michael
•
Dec 15, 2025
5.0/5
5.0/5
Very helpful and friendly
Moses
•
Dec 14, 2025
5.0/5
5.0/5
Great service. Brent was excellent to work with.
Jada
•
Dec 14, 2025
2.0/5
2.0/5
Love the service from Caressa. This rating is about my experience prior to getting to her. Getting to her this time was exasperating. I spoke with the call center - twice. Parts - once. I needed a tire. Started to coming out just to learn my tire didn’t make it. Thank goodness I called. It took over a week. Not my usual experience. Not okay. That service center adds unnecessary delay.
David
•
Dec 11, 2025
5.0/5
5.0/5
Communicated well and advocated for me on the tire warranty.
Mike
•
Dec 7, 2025
5.0/5
5.0/5
Audi service is always fantastic. Caressa Chapman is always the best!
Tom
•
Dec 2, 2025
2.0/5
2.0/5
Still no remote start after having the car for more than a year!
Brent was knowledgable and professional. Well versed on everything Audi.
Albert
•
Dec 18, 2025
5.0/5
5.0/5
All team members were excellent especially Ben. Mike and Benny.
Jeanine
•
Dec 15, 2025
4.0/5
4.0/5
Time there was longer than expected without any updates... Had to find a Representative to check me out.
Michael
•
Dec 15, 2025
5.0/5
5.0/5
Very helpful and friendly
Moses
•
Dec 14, 2025
5.0/5
5.0/5
Great service. Brent was excellent to work with.
Jada
•
Dec 14, 2025
2.0/5
2.0/5
Love the service from Caressa. This rating is about my experience prior to getting to her. Getting to her this time was exasperating. I spoke with the call center - twice. Parts - once. I needed a tire. Started to coming out just to learn my tire didn’t make it. Thank goodness I called. It took over a week. Not my usual experience. Not okay. That service center adds unnecessary delay.
David
•
Dec 11, 2025
5.0/5
5.0/5
Communicated well and advocated for me on the tire warranty.
Mike
•
Dec 7, 2025
5.0/5
5.0/5
Audi service is always fantastic. Caressa Chapman is always the best!
Tom
•
Dec 2, 2025
2.0/5
2.0/5
Still no remote start after having the car for more than a year!