As always, Kevin was at the top of his game. Explained what was going to be done and the findings when I picked up the vehicle.

2014 Q7 very pleased with service.

Ron was awesome -- very pleasant, courteous and helpful. He is a true example of how customer service should be!

Thanks

I'd like to call special attention to Sasha Landy, he has a genuine pride in Audi vehicles and an intimate knowledge of all the subtleties of the car/brand that really captivated me. Sasha is a unique one and deserves much accolades. Thanks! Jamie Henderson

I brought my car in at 7:45 for an 8am appt. for the 65000 mile service and to replace the oil pan. I asked for an estimate to replace the oil pan. Tim said he would text me but I never received the text. I called at 12:30 to inquire about the estimate- he gave me the estimate and asked if I wanted to proceed. I said yes. I called back around 3:30 as I was in the area to ask when the car would be ready. Tim wasn't available so I left a message. Never heard back- I called again at 4:30- again Tim not available. At 5pm I had been hanging out near the dealership because it's a 45 min drive home so I just went back to service center to wait. Car was finally ready at 6:45pm. I would like to know why it took so long to service the car and why I wasn't updated on the progress? In Tim's defense- he did say he sent the text to the wrong person and he did seem extremely busy. He said he worked a 12 hour day with no lunch. How do you expect your service technicians to give good customer service under those conditions?

Tim always takes care of us thanks so much

The staff is always courteous.

Service was easy, quick, and without charge. Perfect.

It was a good experience buying Car from Jim Eliss Audit. Joseph my sales guy was helpful and gave us all the information about the car and insurance buying.