Very pleased with dealership

Quick and honest

I purchased an Audi Q5 and recently took it in for the 5,000 mile service. The Jim Ellis, Marietta, location is outstanding. I received excellent service and my car continues to run like a dream!

Kevin was very helpful wit my concerns in my Audi Q5. He took care of all my needs and followed up on all of my concerns. This is the service I always receive from him and as long as he's my consultant I will be back. He's the best hand down!

Warm, friendly greeting when entered the service bay and continued on to my service advisor. Had my car in the system for first scheduled maintenance and eagerly accepted my request to look into another concern. Courteous and confident service personnel.

Everyone was extremely helpful. Scott Spagnoli was incredibly helpful in regards to my car's service. He was knowledgeable and patient with me. Everyone was kind and made the experience thoroughly enjoyable. -Vivian A. Davis

Well, bottom line was I was buying a used car. Can't get away from that kind of interaction at it's core. But given that, I felt comfortable with the accuracy of the information, representation of the vehicle, content and frequency of communication, minimal sketchiness of fees, paperwork, typical dealer traps. The process was concluded relatively efficiently and quickly, and so far I believe fairly. I am happy with the car and the car buying experience and I have already told several people that Jim Ellis Audi appears to be an honest and fair auto dealer.

Service department was great as always.

Tim Brooks provide excellent customer service.

I had a wonderful experience working with Scott during my recent service appointment. He was attentive and kept me updated regarding the status of my car during the appointment.