You guys need help! My experience with you from sales to service constantly suck! I will never recommend jim Ellis anything! Bought 3 cars in last 5 years none from jim Ellis Good luck
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Thank you for your assistance.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Audi Q7, exceptional service staff!
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
2014 S7
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
It has been extremely positive experience from the purchase of the car to service. The lounge is a comfortable place to work and the staff very friendly. I did end up having to wait about an hour and a half longer than I anticipated, but the service department, Tim, could not have been nicer. I refer all my neighbors to Ahmed when they inquire about my car! Gaye Smith
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
Very nice that everything was covered under my extended warranty.
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
As usual, always great service
Verified User
•
Aug 29, 2016
4.0/5
4.0/5
Only issue I have was that their was an adhesive on my driver side door
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
Wonderful service as always.
Verified User
•
Aug 29, 2016
3.0/5
3.0/5
The Estimate given for the work showed over charges for Labor. Specifically, double charges for some work and .5 hrs additional over standard work hours. Towed the car to another facility to repair.
You guys need help! My experience with you from sales to service constantly suck! I will never recommend jim Ellis anything! Bought 3 cars in last 5 years none from jim Ellis Good luck
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Thank you for your assistance.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Audi Q7, exceptional service staff!
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
2014 S7
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
It has been extremely positive experience from the purchase of the car to service. The lounge is a comfortable place to work and the staff very friendly. I did end up having to wait about an hour and a half longer than I anticipated, but the service department, Tim, could not have been nicer. I refer all my neighbors to Ahmed when they inquire about my car! Gaye Smith
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
Very nice that everything was covered under my extended warranty.
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
As usual, always great service
Verified User
•
Aug 29, 2016
4.0/5
4.0/5
Only issue I have was that their was an adhesive on my driver side door
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
Wonderful service as always.
Verified User
•
Aug 29, 2016
3.0/5
3.0/5
The Estimate given for the work showed over charges for Labor. Specifically, double charges for some work and .5 hrs additional over standard work hours. Towed the car to another facility to repair.