Overall good experience.

Everything was great

Excellent service

I was delighted with the communication from Tim Brooks and the opportunity to meet and talk with the service tech, Michael. I would welcome their help whenever I return for service. Thank you.

Came in for a warranty maintenance and was out the door in time to make it to my next scheduled task.

Great service representative

I was initially disappointed to have the check engine light go on within a day of leaving the dealership with my 2013 Audi A6, but the Jim Ellis team worked with me to resolve all issues. One month later, I am enjoying my new ride and appreciate how the dealership bent over backwards to make things right.

Sales process was generally positive.

I enjoy very much doing business with Jim Ellis Audi. The staff is very helpful everything from the service I received to the loaner car.

Great experience with Ron in the service department. Really appreciate getting a loaner that matched my car, instead of a loaner to small for me to fit in.