This is the second Q5 I have purchased working with Ahamed Eboo. As expected, it was an exceptional experience from start to finish. Ahamed and the entire staff were prepared when I came in that day and made the entire experience of buying a car a pleasurable. I have driven an Audi since 1981 and have been a customer of Jim Ellis Audi Marietta since the mid 1990's and have never had anything but exceptional, professional and friendly courteous service from this dealership and its employees. I would, and have recommended them to others.

From asking friends who own Audi's, I was told that I was Overcharged for my oil change. Original price $315 but was charged $277, which is extremely high considering others who own Audi's and paid less. Very disappointed, Very disappointed... Wait time 2 hours for oil change. Overall, not HAPPY��....

Service was good and staff really helpful. I will definitely come back.

Fantastic

It was great, very well done. BUT for the second time, I was promised a car wash that didn't happen! Very strange.

Scott P. was great and a pleasure to deal with. Prompt communication and service.

Scott and his team did an excellent job to cater to my every need while my Q5 was being serviced.

Informative, polite, professional

The service here is always top notch. I will never again go to an auto care place. It pays to take it to the dealer. Loved my driver--the nicest person ever. (Took the shuttle service to and from work.) My "service due" light is still on--probably just oversight--not a big deal, but annoying.

My experience with the service department was excellent