Ron was very helpful and made sure my car was promptly serviced!
Verified User
•
Aug 15, 2016
1.0/5
1.0/5
Poor customer service ever
Verified User
•
Aug 15, 2016
5.0/5
5.0/5
An alert popped up on my dash as I was leaving home and I drove straight to the dealership a few miles from where I live and without an appointment Kevin and the crew took care of me and the issue and it was very well appreciated and I am extremely happy with the results and the service. THANKS GUYS!!!
Verified User
•
Aug 13, 2016
1.0/5
1.0/5
Completely overpriced, very general checks/recommendations without proper explanation
Verified User
•
Aug 12, 2016
4.0/5
4.0/5
Everything about the buying experience was great until the end. I received 1 key to the vehicle and was told that the second key would be provided at no cost. I received an email several days later stating that I would have to pay for the key AND the progamming of it. Shawn Gamby was a great salesperson, though the experience suffered at the end.
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
...
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
My service representative Ron was very prompt, curteous, and very knowledgeable about my q7 maintenance schedule questions, will definitely be coming back to Jim Ellis Audi!!!!
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
No issues at all.
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
Great service - they were friendly quick and professional
Ron was very helpful and made sure my car was promptly serviced!
Verified User
•
Aug 15, 2016
1.0/5
1.0/5
Poor customer service ever
Verified User
•
Aug 15, 2016
5.0/5
5.0/5
An alert popped up on my dash as I was leaving home and I drove straight to the dealership a few miles from where I live and without an appointment Kevin and the crew took care of me and the issue and it was very well appreciated and I am extremely happy with the results and the service. THANKS GUYS!!!
Verified User
•
Aug 13, 2016
1.0/5
1.0/5
Completely overpriced, very general checks/recommendations without proper explanation
Verified User
•
Aug 12, 2016
4.0/5
4.0/5
Everything about the buying experience was great until the end. I received 1 key to the vehicle and was told that the second key would be provided at no cost. I received an email several days later stating that I would have to pay for the key AND the progamming of it. Shawn Gamby was a great salesperson, though the experience suffered at the end.
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
...
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
My service representative Ron was very prompt, curteous, and very knowledgeable about my q7 maintenance schedule questions, will definitely be coming back to Jim Ellis Audi!!!!
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
No issues at all.
Verified User
•
Aug 12, 2016
5.0/5
5.0/5
Great service - they were friendly quick and professional