Service department: took 2.5 hours to fill a fluid and tell me that parts had to be ordered and that I needed to return the following week. Good quality service and helpful people, but took too long given the outcome.
Verified User
•
Jun 17, 2016
2.0/5
2.0/5
We just had an oil change scheduled and it took 2 hours!
Verified User
•
Jun 17, 2016
5.0/5
5.0/5
Kevin was an excellent service advisor made everything as easy and convenient as possible.
Verified User
•
Jun 17, 2016
4.0/5
4.0/5
Overall good
Verified User
•
Jun 17, 2016
5.0/5
5.0/5
Tim always goes above and beyond to make sure I'm taken care of.
Verified User
•
Jun 17, 2016
1.0/5
1.0/5
Felt like I was in a low end used car store. Nobody seems to care about customer service with the exception of Richard in service. Herman in sales and Russano in management don't have a clue
Verified User
•
Jun 17, 2016
5.0/5
5.0/5
Kevin was great, would definitely ask for him again!
Verified User
•
Jun 16, 2016
5.0/5
5.0/5
Tim Brooks is a welcome change is the world of service advisors. His professional, courteous, and comprehensive manners are greatly appreciated.
Service department: took 2.5 hours to fill a fluid and tell me that parts had to be ordered and that I needed to return the following week. Good quality service and helpful people, but took too long given the outcome.
Verified User
•
Jun 17, 2016
2.0/5
2.0/5
We just had an oil change scheduled and it took 2 hours!
Verified User
•
Jun 17, 2016
5.0/5
5.0/5
Kevin was an excellent service advisor made everything as easy and convenient as possible.
Verified User
•
Jun 17, 2016
4.0/5
4.0/5
Overall good
Verified User
•
Jun 17, 2016
5.0/5
5.0/5
Tim always goes above and beyond to make sure I'm taken care of.
Verified User
•
Jun 17, 2016
1.0/5
1.0/5
Felt like I was in a low end used car store. Nobody seems to care about customer service with the exception of Richard in service. Herman in sales and Russano in management don't have a clue
Verified User
•
Jun 17, 2016
5.0/5
5.0/5
Kevin was great, would definitely ask for him again!
Verified User
•
Jun 16, 2016
5.0/5
5.0/5
Tim Brooks is a welcome change is the world of service advisors. His professional, courteous, and comprehensive manners are greatly appreciated.