My service advisor, Scott, is always friendly and helpful, as are the rest of your staff. My only complaint is that labor charges for simple jobs (brake pads in this case) are way more expensive than other places. This is understandable for specialty work, but charging 3 to 4 times more than a Meineke for a simple brake job is outlandish. This is not at all an issue with any of your personnel though, they have been consistently excellent.
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Purchased a Q5 in August - had done a lot of research on the vehicle. I absolutely love the car! Purchasing the car was a very pleasant experience!
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
very helpful and accurate with service repair time estimates
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Nice.
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Excellent service experience
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Outstanding service and caring from Sasha and Ricardo. They knew of a medical situation and went far beyond expectations to ensure I was in and out of service in minimal time. Best dealership ever.
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Kevin and the entire service dept were professional and helpful
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Had a few problems where car needed to stay a couple more days. Kevin was very accommodating and kept me inform the entire time. An otherwise stressful situation wasn't a big deal thanks to Kevin
My service advisor, Scott, is always friendly and helpful, as are the rest of your staff. My only complaint is that labor charges for simple jobs (brake pads in this case) are way more expensive than other places. This is understandable for specialty work, but charging 3 to 4 times more than a Meineke for a simple brake job is outlandish. This is not at all an issue with any of your personnel though, they have been consistently excellent.
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Purchased a Q5 in August - had done a lot of research on the vehicle. I absolutely love the car! Purchasing the car was a very pleasant experience!
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
very helpful and accurate with service repair time estimates
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Nice.
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Excellent service experience
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Outstanding service and caring from Sasha and Ricardo. They knew of a medical situation and went far beyond expectations to ensure I was in and out of service in minimal time. Best dealership ever.
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Kevin and the entire service dept were professional and helpful
Verified User
•
Feb 23, 2016
5.0/5
5.0/5
Had a few problems where car needed to stay a couple more days. Kevin was very accommodating and kept me inform the entire time. An otherwise stressful situation wasn't a big deal thanks to Kevin