Service was again excellent. Tim is very communicative, upfront and obliging. A real asset.

Tim was extremely helpful

Revised from initial submission - my sales representative (Kevin Brayboy) was still very responsive. However in addition to the vehicle not having the all-weather mats and cargo tray as listed, I later discovered how poor the workmanship of the detail crew was. I picked up my vehicle at night, so I couldn't tell then...but later it was evident that there were so many glue marks (which look like scratches) around the driver window as well as on the tailgate. Very disappointing to see on your brand new vehicle. Not at all convenient to bring it back by the dealership.

Audi Q5. I thought I had an appointment on 2/22 I called to see if I could bring my car in earlier. To my surprise there was no appointment. Monica was very nice and gave me a new appointment with a loaner car. She was very helpful.

Kevin was great as always and made sure I was well informed and happy with my experience.

Very professional and friendly starting from the lady who guided my car into the service garage through to Scott who managed my service. I felt like they were honest and straightforward and did the right thing for my vehicle. Thank you.

Quick in and out 45000 miles service...no BS from anyone!

The service was excellent. It took less time than original forecast. The service representative took extra time to explain how to use some features of my car. I really appreciate the fact that he knew how to navigate the system and explain the usage.

Staff is very professional, waiting area is comfortable. Appreciate the wireless network so I can get work done while waiting.

No complaints. Wonderful service