Everyone exhibited exemplary professionalism. Very personable; made sure I didn't feel rushed.

Shawn was very helpful and answered all our queries.

Tim Brooks is very professional and accommodating... he is an asset to your company!

Work was completed as expected.

Car is getting old and having more troubles: minor or major. Monitor has problem in opening up. A brake light is off at rear right side. I gave up fixing them when I heard your technician's comment on it: Several thousand dollars for replacing the whole blocs of monitor and control system, and $ 900 for replacing the rear brake bulb box. Monitor has no problem in its function but mechanical problem in moving out at engine turned on. (its closing down works well). I expected minor adjustment of the monitor moving part but no even attempt. I can open it up by manual. Cost of brake lamp was simply too much.

Very helpful staff. Great service. I had the car (A3) serviced there.

Best service experience in my 45 years on this planet.

Simply the best

I had a wonderful, personal and attentive experience at Jim Ellis Audi. Ahamed was incredibly welcoming and helpful throughout the process. In addition, his willingness to assist and support me not just during the purchasing process, but also as I continue to own and be a part of the Jim Ellis Audi family, was a major incentive for buying my new Audi.

Went to get a key programed. Took over 2 hours even though I had an appt. Was unable to get complimentary car wash because of the time. But I was told to come back anytime for it. I probably won't, as the dealership is nothe conveniently located to my home.