The Service Department Staff (Ron Palmer) greeted me with enthusiasm and was diligent about getting me in and out as quickly as possible, including a full review of the service and walking me to my freshly washed vehicle.
Verified User
•
Dec 17, 2016
5.0/5
5.0/5
Provided a shuttle for myself and our baby. Treated us like family!
Verified User
•
Dec 17, 2016
5.0/5
5.0/5
Very helpful and professional as always.
Verified User
•
Dec 17, 2016
5.0/5
5.0/5
Service was excellent, loved being able to work while I waited - no downtime which is really important to me
Verified User
•
Dec 16, 2016
1.0/5
1.0/5
I have spent $2600 to get my satellite music working and it still doesn't work. Not only that bu now nothing works i.e. Fm, am,phone for $2600!?? And the initial estimate was $1100 still haven't heard back from service manager and said it would be 30 minutes; its been 2 hours.
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
friendly and helpful
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
I loved the customer service that Nikki and Ray provided for me. I love my car I purchased an 2017 Q5. Nikki made sure I was great during every step of the process!
The Service Department Staff (Ron Palmer) greeted me with enthusiasm and was diligent about getting me in and out as quickly as possible, including a full review of the service and walking me to my freshly washed vehicle.
Verified User
•
Dec 17, 2016
5.0/5
5.0/5
Provided a shuttle for myself and our baby. Treated us like family!
Verified User
•
Dec 17, 2016
5.0/5
5.0/5
Very helpful and professional as always.
Verified User
•
Dec 17, 2016
5.0/5
5.0/5
Service was excellent, loved being able to work while I waited - no downtime which is really important to me
Verified User
•
Dec 16, 2016
1.0/5
1.0/5
I have spent $2600 to get my satellite music working and it still doesn't work. Not only that bu now nothing works i.e. Fm, am,phone for $2600!?? And the initial estimate was $1100 still haven't heard back from service manager and said it would be 30 minutes; its been 2 hours.
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
friendly and helpful
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
I loved the customer service that Nikki and Ray provided for me. I love my car I purchased an 2017 Q5. Nikki made sure I was great during every step of the process!