I first I had Kevin Fayerweather as my Audi Consultant in which at times he was very unprofessional and not accurate with relaying messages about my vehicle that was being serviced. After too many times of miscommunication from Kevin, I spoke with management and I then started working with Mr. Tim Brooks. Tim was amazing and very knowledgeable of my Audi and was in clear communication with me about my A7. Mr. Brooks made sure I was taken care of. I appreciate that.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Very good service and facilities were very accommodating
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Kevin always takes care of my family's maintenance needs.
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Excellent service friendly atmosphere n wonderful staff Mr Scott good man
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Always a great experience!
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Awesome
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Na
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
The service staff is very professional. My car was serviced and cleaned and it left me feeling proud to be a Audi owner and a customer of Jim Ellis.
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
n/a
Verified User
•
Nov 22, 2016
4.0/5
4.0/5
I don't feel the deal I was presented met my expectations. I was asked if the price and payment got to $600 a month if I would take it today. I said yes, then after 4 hrs could get lower than $687. My wife and 2 year old who was going crazy waited through all of this. I know you need to make money on business. Felt I could have gotten better deal elsewhere.
I first I had Kevin Fayerweather as my Audi Consultant in which at times he was very unprofessional and not accurate with relaying messages about my vehicle that was being serviced. After too many times of miscommunication from Kevin, I spoke with management and I then started working with Mr. Tim Brooks. Tim was amazing and very knowledgeable of my Audi and was in clear communication with me about my A7. Mr. Brooks made sure I was taken care of. I appreciate that.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Very good service and facilities were very accommodating
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Kevin always takes care of my family's maintenance needs.
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Excellent service friendly atmosphere n wonderful staff Mr Scott good man
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Always a great experience!
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Awesome
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Na
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
The service staff is very professional. My car was serviced and cleaned and it left me feeling proud to be a Audi owner and a customer of Jim Ellis.
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
n/a
Verified User
•
Nov 22, 2016
4.0/5
4.0/5
I don't feel the deal I was presented met my expectations. I was asked if the price and payment got to $600 a month if I would take it today. I said yes, then after 4 hrs could get lower than $687. My wife and 2 year old who was going crazy waited through all of this. I know you need to make money on business. Felt I could have gotten better deal elsewhere.