Great customer service, took care of the issue right away
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Kay and Amy took good care of my car and it’s issues.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Roy is a gem. Always communicates w where the car is and when it will be ready.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Roy was great, very helpful and went above and beyond to ensure the issue was researched and taken care of.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
All good from Check in to check out
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Great Experian! Max was the best!
Anonymous
•
May 21, 2024
4.0/5
4.0/5
I've been taking my car here since I bought it in June of 2015.I like the dealership, I really like Kay Khim. She's always been sweet and honest.Honest review: I always used to get a loaner vehicle, even if it was just for the scheduled maintenance based on mileage.I didn't get one this time and it was very inconvenient. I asked Kay for one and it seemed that she was hamstrung on offering one.Without a loaner, I'm going to be taking my service elsewhere. I live about 10 miles/20 minutes from the dealership, so not getting a loaner is very bothersome.I'll change my mind if I'm able to get a loaner every time, but without it it will be a deal breaker for me.Thanks for giving me the opportunity to talk to you about this.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Timely, friendly and courteous
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Great experience! Great service! Got a great deal, and my advisor, Lance Christian, made every thing simple and straightforward.
Great customer service, took care of the issue right away
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Kay and Amy took good care of my car and it’s issues.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Roy is a gem. Always communicates w where the car is and when it will be ready.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Roy was great, very helpful and went above and beyond to ensure the issue was researched and taken care of.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
All good from Check in to check out
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Great Experian! Max was the best!
Anonymous
•
May 21, 2024
4.0/5
4.0/5
I've been taking my car here since I bought it in June of 2015.I like the dealership, I really like Kay Khim. She's always been sweet and honest.Honest review: I always used to get a loaner vehicle, even if it was just for the scheduled maintenance based on mileage.I didn't get one this time and it was very inconvenient. I asked Kay for one and it seemed that she was hamstrung on offering one.Without a loaner, I'm going to be taking my service elsewhere. I live about 10 miles/20 minutes from the dealership, so not getting a loaner is very bothersome.I'll change my mind if I'm able to get a loaner every time, but without it it will be a deal breaker for me.Thanks for giving me the opportunity to talk to you about this.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Timely, friendly and courteous
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Great experience! Great service! Got a great deal, and my advisor, Lance Christian, made every thing simple and straightforward.