It is always a pleasure to pull into the service department (this was not a planned service) and first be greeted by my advisor who knows me by name. All my lights came on earlier in the day (SOS, tires, and such) and would not shut off after multiple starts. My advisor had told me once before to come in the next time it happened. and I did. She immediately scheduled it for a go-over and provided me with a loaner car as it was a Friday afternoon. On MOnday I was told that my car was ready and that at this time there is supposedly a fix on the horizon late Q2 or Q3. And I left.
Phillip
•
Feb 13, 2024
5.0/5
5.0/5
Excellent customer service during the entire car buying process. Salesman Richard Yam went out of his way towards total customer satisfaction.
Daniel
•
Feb 13, 2024
5.0/5
5.0/5
Kay was very helpful and willing to assist me with my schedule.
Michael
•
Feb 13, 2024
5.0/5
5.0/5
Was greeted warmly and was well taken care of by Roy
Tom
•
Feb 13, 2024
5.0/5
5.0/5
Kay Khim handled a majority of my service issue on this trip and she always provides me the best service! One thing I value about her is that she takes the time to have a consultation before, during, and after the service has been completed and genuinely makes me feel that I have all the help I need to make the best decisions.
William
•
Feb 12, 2024
5.0/5
5.0/5
Diego in Sales was excellent!
Erick
•
Feb 12, 2024
5.0/5
5.0/5
Great! Easy, fast and smooth process
Dallas
•
Feb 12, 2024
5.0/5
5.0/5
Amazing. Greg really took care of me, even post purchase.
Susan
•
Feb 12, 2024
5.0/5
5.0/5
Max did a great job
Houmann
•
Feb 12, 2024
5.0/5
5.0/5
Roy Reboucas has been taking care of me for the last 18 years and it's always a pleasure dealing with him.
It is always a pleasure to pull into the service department (this was not a planned service) and first be greeted by my advisor who knows me by name. All my lights came on earlier in the day (SOS, tires, and such) and would not shut off after multiple starts. My advisor had told me once before to come in the next time it happened. and I did. She immediately scheduled it for a go-over and provided me with a loaner car as it was a Friday afternoon. On MOnday I was told that my car was ready and that at this time there is supposedly a fix on the horizon late Q2 or Q3. And I left.
Phillip
•
Feb 13, 2024
5.0/5
5.0/5
Excellent customer service during the entire car buying process. Salesman Richard Yam went out of his way towards total customer satisfaction.
Daniel
•
Feb 13, 2024
5.0/5
5.0/5
Kay was very helpful and willing to assist me with my schedule.
Michael
•
Feb 13, 2024
5.0/5
5.0/5
Was greeted warmly and was well taken care of by Roy
Tom
•
Feb 13, 2024
5.0/5
5.0/5
Kay Khim handled a majority of my service issue on this trip and she always provides me the best service! One thing I value about her is that she takes the time to have a consultation before, during, and after the service has been completed and genuinely makes me feel that I have all the help I need to make the best decisions.
William
•
Feb 12, 2024
5.0/5
5.0/5
Diego in Sales was excellent!
Erick
•
Feb 12, 2024
5.0/5
5.0/5
Great! Easy, fast and smooth process
Dallas
•
Feb 12, 2024
5.0/5
5.0/5
Amazing. Greg really took care of me, even post purchase.
Susan
•
Feb 12, 2024
5.0/5
5.0/5
Max did a great job
Houmann
•
Feb 12, 2024
5.0/5
5.0/5
Roy Reboucas has been taking care of me for the last 18 years and it's always a pleasure dealing with him.