stuart took over my service which was badly and poorly handled by leah since last week .. i came in spent an unsure amount of time for windshield sprayer fix and ac smell issue .. couldn’t find her form the time i walked in to the time i left i saw her for 2 mins .. roy or ron can’t remember his name handled me on arrival .. nice guy helped during the entire time i was there … also couldn’t find her to get update or info … i left nothing done ordered. apart …. wanted to keep my car … received a text friday it’s rest the part is ready to be installed… i texted 3 times to schedule and appointment for monday at 9 am didn’t get a response till tuesday … had to move things to do wednesday morn appointment (today) arrived she not at work so stuart handled me … he is effective efficient great with time management came while i worked upstairs filled me in … even brought keys when it was all done … audi service at its best i will rebook with him or ron roy …. i will prefer not to have interactions with leah again

I like the texting system to give updates. I wish I had not waited for so long at the dealership to be told that a part was needed

Always had the best service

Stewart is always nice and friendly.

Good

So far the experience has been excellent. The purchasing process went well. Waiting to pick up vehicle; still going through presale prep.

Efficient, well communicated, timely

Our experience was absolutely amazing. Steve was beyond a salesman. He took care of my wife and I and our two children like we were family. I have not experienced that kind of respect from a dealership in the past. All of the employees from finance to the sales manager anre exceptional.

Kay was a great service representative and kept me informed on the status of my vehicle. It took over a month for the repair but parts had to be ordered and a lot of work had to be done to find out the source of the issue. Kay made sure I knew what was going on with my vehicle daily.

Kaye is always a pleasure to work with!