Roy was awesome - very informative, actively engaging and kept me informed throughout the service process. Thanks Roy
Krashnakant
•
Feb 16, 2022
5.0/5
5.0/5
Very easy to check in and out. Return my car as promised.
Bernadette
•
Feb 16, 2022
5.0/5
5.0/5
My tire light went on, was concerned about losing pressure, with no appointment I pulled into the dealership, was met with this being a high priority for safeness, fortunately they had the tires to be able to replace in stock, work was completed within 3 1/2 hours with no appointment, very grateful!!! Thank you sincerely
James
•
Feb 15, 2022
4.0/5
4.0/5
Transmission seemed to be acting up on occasion not all the time. Technician diagnosis was shifter was sticking and recommended if it kept happening to have that part replaced but not necessary at this time. Less than an hour to determine the fix but another hour to complete checkout.
Nanette
•
Feb 15, 2022
5.0/5
5.0/5
Timely & attentive to my requests
Etienne
•
Feb 14, 2022
5.0/5
5.0/5
The service at Audi was excellent. Roy did a great job of getting everything taken care of that was required, keeping me informed and my car ready when he said it would be ready. The car runs great and the detail work that was done on the car made it look brand new.
Martha
•
Feb 12, 2022
5.0/5
5.0/5
work done, explained. wish I had a loaner but understood job was going to take only a few hours
Ashutosh
•
Feb 12, 2022
5.0/5
5.0/5
Dropped off car for recall parts replacement. Roy was polite and efficient - as always. He ensured that everything was taken care of and completed on time. Appreciate his timely communication throughout the process - from booking an appointment to calling me to inform that my car was ready for pick-up.
Patrick
•
Feb 10, 2022
5.0/5
5.0/5
Robert is, as always, outstanding and a pleasure to work with.
Yolonde
•
Feb 10, 2022
5.0/5
5.0/5
Audi North Atlanta’s sales and service departments are great. They have taken excellent care of my vehicle from the day I purchased it. The service staff are very courteous and professional. Roy Reboucas is my service advisor and he explains everything in detail whether my car is in for routine maintenance, updates, or a repair. He patiently answers all of my many questions, and keeps me apprised of the status of my vehicle. I appreciate their sincere caring for their customers and will continue to use their service.
Roy was awesome - very informative, actively engaging and kept me informed throughout the service process. Thanks Roy
Krashnakant
•
Feb 16, 2022
5.0/5
5.0/5
Very easy to check in and out. Return my car as promised.
Bernadette
•
Feb 16, 2022
5.0/5
5.0/5
My tire light went on, was concerned about losing pressure, with no appointment I pulled into the dealership, was met with this being a high priority for safeness, fortunately they had the tires to be able to replace in stock, work was completed within 3 1/2 hours with no appointment, very grateful!!! Thank you sincerely
James
•
Feb 15, 2022
4.0/5
4.0/5
Transmission seemed to be acting up on occasion not all the time. Technician diagnosis was shifter was sticking and recommended if it kept happening to have that part replaced but not necessary at this time. Less than an hour to determine the fix but another hour to complete checkout.
Nanette
•
Feb 15, 2022
5.0/5
5.0/5
Timely & attentive to my requests
Etienne
•
Feb 14, 2022
5.0/5
5.0/5
The service at Audi was excellent. Roy did a great job of getting everything taken care of that was required, keeping me informed and my car ready when he said it would be ready. The car runs great and the detail work that was done on the car made it look brand new.
Martha
•
Feb 12, 2022
5.0/5
5.0/5
work done, explained. wish I had a loaner but understood job was going to take only a few hours
Ashutosh
•
Feb 12, 2022
5.0/5
5.0/5
Dropped off car for recall parts replacement. Roy was polite and efficient - as always. He ensured that everything was taken care of and completed on time. Appreciate his timely communication throughout the process - from booking an appointment to calling me to inform that my car was ready for pick-up.
Patrick
•
Feb 10, 2022
5.0/5
5.0/5
Robert is, as always, outstanding and a pleasure to work with.
Yolonde
•
Feb 10, 2022
5.0/5
5.0/5
Audi North Atlanta’s sales and service departments are great. They have taken excellent care of my vehicle from the day I purchased it. The service staff are very courteous and professional. Roy Reboucas is my service advisor and he explains everything in detail whether my car is in for routine maintenance, updates, or a repair. He patiently answers all of my many questions, and keeps me apprised of the status of my vehicle. I appreciate their sincere caring for their customers and will continue to use their service.