My experience of purchasing new Audi Q5 from Nalley Audi was excellent. Chris Stroud was excellent and professional advisor. He was able to located the exact model I wanted in Charlotte, NC. Chris perfectly understood my personal satiation and went extra-step to bring the car and explain all features to have me driving before 2nd delivery. The car was later taken for hitch installation, window tinting and stone-x coverage. Through the process Chris sent me regular status updates. The entire car acquisition process went very smooth, non-pressured and very professional.

Kay Kim was very helpful by explaining the service components. My car was ready on time. Kay continually provides service with a smile

Roy is great to work with and very professional.

Excellent service!

I was quickly greeted, services explained and updated during my wait. The car was washed and ready in a timely manner.

Every aspect of the visit was professional and timely.

I had a great experience from beginning to end purchasing my car.

Excellent service and quality, as I have come to expect. Well done!

seamless experience everytime. Highly recommend!

Service was fine and people were courteous. Only issue was that I had a prescheduled appointment for Thursday and they did not even look at my car until Saturday due to backlog. They gave me a loaner vehicle but I would have been happier if they told me that they couldn’t work on my car until later. Even though I had a loaner vehicle this did not make sense.