Kay was responsive and courteous as always. Kept me up to date and informed while my car was being serviced.
Dixie
•
Oct 30, 2018
5.0/5
5.0/5
Great
Terrie
•
Oct 30, 2018
4.0/5
4.0/5
The over all experience was a five, but why I only rated four stars is because one service representative needs better customer service skills . I came into the service department just to realized I book my appointment at another Audi location by mistakes. The first service rep was not helpful at all, just before I was going to leave to go to the other Audi location. Another service rep ask if he could help me, I explained what happen and he said let me see what I can do for you. He made a call and was able to find the parts that was need for my service. I was very helpful for the extra mile this represented did for me; the customer. For that extra effort I will be returning back to North Atlanta Audi service department...
Steven
•
Oct 29, 2018
5.0/5
5.0/5
I GREATLY appreciated Roy (Reboucas) doing the legwork on my warranty claim, to replace the crank case vent valve.
Marc
•
Oct 29, 2018
5.0/5
5.0/5
Always curtious Asked fir a longer car and received one The Q 7 was nice
Robert
•
Oct 29, 2018
5.0/5
5.0/5
Excellent service and attention detail.
Peggy
•
Oct 29, 2018
5.0/5
5.0/5
Kay is also so professional and helpful! I just love Audi’s service, will never go back to Mercedes!
Kay was responsive and courteous as always. Kept me up to date and informed while my car was being serviced.
Dixie
•
Oct 30, 2018
5.0/5
5.0/5
Great
Terrie
•
Oct 30, 2018
4.0/5
4.0/5
The over all experience was a five, but why I only rated four stars is because one service representative needs better customer service skills . I came into the service department just to realized I book my appointment at another Audi location by mistakes. The first service rep was not helpful at all, just before I was going to leave to go to the other Audi location. Another service rep ask if he could help me, I explained what happen and he said let me see what I can do for you. He made a call and was able to find the parts that was need for my service. I was very helpful for the extra mile this represented did for me; the customer. For that extra effort I will be returning back to North Atlanta Audi service department...
Steven
•
Oct 29, 2018
5.0/5
5.0/5
I GREATLY appreciated Roy (Reboucas) doing the legwork on my warranty claim, to replace the crank case vent valve.
Marc
•
Oct 29, 2018
5.0/5
5.0/5
Always curtious Asked fir a longer car and received one The Q 7 was nice
Robert
•
Oct 29, 2018
5.0/5
5.0/5
Excellent service and attention detail.
Peggy
•
Oct 29, 2018
5.0/5
5.0/5
Kay is also so professional and helpful! I just love Audi’s service, will never go back to Mercedes!