The Audi experience is always a good one. Kay always ensures I’m taken care of.

The part wasn't in and I was told I'd have to wait 2-3 days. Instead, I only had to wait 1 day and the process of getting a rental car from Enterprise was pretty seamless.

Quick intake and courtesy vehicle shuttle home. Inspection report indicated a repair was needed as well as a suggestion for tire rotation and balance. No option in system to separate then as I would have wanted only the rotatio which should have been included with my replacement tire purchase last year. Received notification and pickup was fast. My exterior was recently washed but it didn't appear any interior cleaning was done as in previous service visits.

Service completed on time.

Sales and Serice personnel are always polite, and informed about the product and services.

The service department is excellent. I left another dealership due to horrible service and drive over 200 miles because of the service I receive here. They listen and follow through!

Employees are working as a team

its always a pleasure to work with Amy

Great experience and appreciated working with Daryl

I was told after the problem was determined it would take an hour to repair, but it took over 3 hours and I was never offered a loaner. My first time experiencing this kind of customer service over 25 years.