Service advisor was splendid

My first experience as a new Audi owner was simply wonderful!

My advisor was very helpful answering my question

Really love working with my Advisor Roy, love his intelligence.

Efficient and courteous from all team members. Appreciate the effort to keep me informed and updated on repair progress.

The agents were friendly. The appointment was quick to book, but the wait time was too long: 3 hours for 1 tire change.

My car was in the shop 3 weeks. When it was done, my wife picked it up and brought it home. I went outside to pull it in the garage and immediately noticed the check engine light. She then said there was a burning smell. She took the car back and it has been a few days with no update. 2 stars for the long delays and not fixing it. Also very concerned that there may be another expensive issue. If that was the case, I wouldn’t have spent $2700 on the first issue.

Great service as always!

Service was professional

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